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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication skills while managing executive schedules, travel logistics, and high-volume email correspondence. Proficient in maintaining client relationships and handling confidential information with discretion.
Highest-signal resume keywords
Outlook Calendar ManagementEmail TriageTravel Logistics CoordinationExecutive CommunicationDetail-Oriented Organization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Email ManagementCalendar ManagementTravel CoordinationTask PrioritizationMarketing Support
Soft Skills
Excellent CommunicationProactive ApproachProfessional ToneRespectful Follow-UpHighly Organized
Tools & Technologies
Microsoft 365OutlookSharePointMicrosoft PlannerMailChimpWixCanvaPowerPointSlackTeams
Certifications & Qualifications
CEFR English Proficiency
Industry Keywords
High-Touch EnvironmentClient ManagementFamily EnterprisesConfidential Information Handling
About the role
Key responsibilities & impact- Manage the client's inbox and triage high-volume email
- Own calendar management and scheduling
- Coordinate meeting bookings with internal and external stakeholders
- Follow up on unread emails, pending deliverables, and outstanding action items
- Maintain visibility with the client on items requiring action
- Prepare priority lists and brief the client on urgent items, upcoming meetings, and preparation needs
- Flag commitments 1–2 weeks in advance
- Support in-person meeting logistics, including room bookings, catering, expense reports, and consultant travel arrangements
- Build travel buffers around in-person appointments
- Communicate thoughtfully with high-level clients running large family enterprises
- Potentially support light marketing and administrative overflow
Requirements
What you’ll need- English proficiency rating using CEFR level
- Resume/Coconut VA Profile must follow the provided format and be in English
- 1-minute introduction video, preferably using Loom
- Strong Outlook and calendar management experience
- Ability to proactively manage scheduling, travel logistics, and executive priorities
- Excellent communication skills and polished, professional tone with executives and clients
- Highly organized, detail-oriented, and proactive
- Ability to respectfully follow up and prioritize tasks
- Ability to handle confidential information with discretion
- Marketing support experience, especially MailChimp (good to have)
- Familiarity with Wix, Canva, and PowerPoint (good to have)
- Experience supporting executives or serving executive-level clients in a high-touch environment (good to have)
- Experience with Microsoft 365, Outlook, SharePoint, Microsoft Planner, MailChimp, Wix, HubDoc, Canva, PowerPoint, Slack, Teams, WhatsApp, and text messaging
Benefits
Comp & perks- Competitive Salary
- 13th Month Pay
- Paid Time Off: 12 days of PTO
- 12 paid US holidays
- Maternity & Paternity Leave
- Comprehensive Healthcare for employee and family
- Life insurance included in full-time HMO plan
- Mental health consultations and wellness resources
- Milestone gifts and birthday treats
- Island getaways, virtual town halls, and regional meetups
- Supportive professional network for learning, growth, and connection