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Senior Program Manager, Fellow Experience
CODEPATH LIMITED. Own the fellow experience from offer through the fellow’s last day, including communication, connection, and gathering .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in program management, particularly in cohort-based programs and community building, with a strong focus on fellow engagement and retention. Proficient in utilizing AI tools for operational efficiency and effective communication across diverse stakeholders.
Highest-signal resume keywords
Program ManagementCohort-Based Program OwnershipCommunity BuildingAI Tools ProficiencyEvent Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ManagementCohort ManagementEvent PlanningDocumentation CreationData Reporting
Soft Skills
Clear WritingWarm CommunicationAdaptability
Tools & Technologies
AI ToolsSlackEvent Management Software
Industry Keywords
Fellowship ProgramsCommunity EngagementNonprofit ExperienceEducation SectorParticipant Communication
About the role
Key responsibilities & impact- Own the fellow experience from offer through the fellow’s last day, including communication, connection, and gathering
- Set direction, make trade-offs, and tie program work to fellow retention and engagement outcomes
- Manage multiple workstreams and close loops independently
- Run day-to-day fellow communications through the program inbox, fellow Slack, and regular updates
- Plan and deliver Cohort 2 onboarding for 300 fellows, including timelines, host matching updates, and relocation guidance
- Run the week-long Cohort 2 Basecamp kickoff with the event agency and curriculum team
- Own the Basecamp run of show, attendee experience, and on-site problem solving
- Build scalable fellow support using self-serve resources, AI-assisted answers, and escalation paths
- Establish community rituals and peer structures
- Report engagement, satisfaction, and retention to CodePath and Anthropic leadership
- Create playbooks and documentation for future cohorts
- Partner with mentors, curriculum, HR, outside vendors, Anthropic partners, and host organizations
- Take on additional program areas as Claude Corps scales
Requirements
What you’ll need- 7+ years in program management, including owning a cohort-based program, fellowship, or member community end to end
- Experience setting direction for a program area independently
- Ability to manage a heavy, changing workload using an effective system
- Experience moving work from manual to systematic
- Hands-on daily use of AI tools
- Clear and warm writing, with ability to adjust tone for fellows, executives, and partners
- Ability to travel to multi-day events several times a year, including February and late summer 2027
- Preferred: experience in two or more of participant communications, community building, or large in-person events with an outside agency
- Preferred: experience with fellowships, service programs such as AmeriCorps, or early-career talent programs
- Preferred: experience supporting participants through relocation or a major life transition
- Preferred: experience at a nonprofit, in education, or at a fast-growing startup
Benefits
Comp & perks- Medical, dental, and vision insurance (90% employer-covered for employees and dependents)
- Employer-funded healthcare reimbursement
- Flexible spending accounts (FSAs)
- Employee Assistance Program
- 401(k)
- Employer-paid life and disability insurance
- Identity theft protection
- Generous PTO
- Paid holidays
- 10 weeks of fully paid parental leave
- Annual year-end company closure (Dec 24 – Jan 2)
- $1,000 annual professional development stipend
- Home office setup support
- Public Service Loan Forgiveness (PSLF) qualifying employer
- Pet wellness plans
- Legal services
- Home/auto insurance discounts
- Exclusive marketplace savings