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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing services with MSPs and MSSPs, including defining functional requirements, building business cases, and guiding partners through service creation frameworks. Proficient in commercial modeling and leveraging AI tools to enhance productivity and sales effectiveness.
Highest-signal resume keywords
Product Management ExperienceMSP/MSSP CollaborationCommercial Modeling ExpertiseAI Tool UtilizationSales-Oriented Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Service DeliveryBusiness Case DevelopmentFunctional Requirements DefinitionPricing StrategyConsumption EconomicsHealth Check ExecutionService Improvement IdentificationStructured Discovery FacilitationData Protection KnowledgeCyber Resilience Understanding
Soft Skills
Strong Facilitation SkillsConsulting SkillsPartner Relationship Management
Tools & Technologies
AI ToolsPresentation Software
Industry Keywords
Managed ServicesMSSPMSPService Creation FrameworkCustomer SuccessSalesOperationsProcurementBillingLegal
About the role
Key responsibilities & impact- Build and launch managed services with MSPs and MSSPs
- Partner with MSP/MSSP executives across product management, service delivery, sales, marketing, customer success, operations, procurement, billing, and legal
- Define functional requirements for new or enhanced services before launch
- Guide partners through Cohesity's service creation framework
- Represent Cohesity to senior MSP/MSSP stakeholders
- Build business cases for new or augmented services
- Size annual Cohesity spend commitments using realistic consumption plans
- Run health checks on services already in market
- Identify service improvements and create agreed action plans
- Diagnose friction in service delivery, pricing, or packaging
- Partner with MSP Account Executives on executive relationships, spend commitments, recommitments, and forecasts
- Develop assets aligned to Cohesity’s Partner Managed-Ready Offer Framework
- Create positioning presentations and business case templates using AI
- Provide MSP-specific feedback to Product Management for the broader offer roadmap
Requirements
What you’ll need- Prior experience as a product manager at a services organization, or as a general manager who has moved into a senior individual-contributor role
- Extensive experience working for or with MSPs and/or MSSPs
- Credibility across product, service delivery, sales, marketing, customer success, and operations functions
- Deep understanding of commercial modeling, including pricing, margin, and consumption economics
- Ability to size a partner's annual spend commitment and vet the supporting business case
- Sales-oriented mindset balanced with genuine partner obsession
- Strong facilitation and consulting skills
- Comfortable running structured discovery and health check conversations with partner executives
- Domain experience in data protection, cyber resilience, storage, or security markets
- Demonstrated experience using AI tools to improve productivity, organization, and sales effectiveness
- Willingness to travel as required, potentially significantly
- Professional English language proficiency for customer and internal communication
Benefits
Comp & perks- In-office flexibility: employees within a reasonable commute work from core offices 2–3 days a week of their choosing