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Cohesity

Technical Support Engineer II

Cohesity

. Support and resolve data protection issues on cloud and on-premise platforms .

Posted 11/6/2026full-timeCanadaMid-LevelSenior💰 CA$65,600 - CA$82,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing and supporting Cohesity clusters across cloud and on-premise platforms, with a strong focus on Linux systems and data protection strategies. Proficient in scripting with Bash and Python for automation and performance analysis.

Highest-signal resume keywords
Cohesity Cluster ManagementLinux Platform ExpertiseScripting in Bash and PythonData Protection and VirtualizationPerformance Analysis and Tuning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Linux Debugging UtilitiesSystem Diagnostics AnalysisRemote File Access ProtocolsStorage-Related ConceptsPerformance AnalysisCohesity Data Platform AutomationRESTful APIsCentOS DebuggingCluster Availability ManagementCloud Platform Support
Soft Skills
Effective Communication Skills
Tools & Technologies
Amazon Web ServicesMicrosoft AzureGoogle Cloud PlatformSystemtapTcpdumpFtraceStraceWiresharkGDBCrash
Industry Keywords
StorageNetworkingVirtualizationData ProtectionDistributed File System

Tech Stack

Tools & technologies
AWSAzureCloudGoogle Cloud PlatformLinuxNFSPythonVMware

About the role

Key responsibilities & impact
  • Support and resolve data protection issues on cloud and on-premise platforms
  • Deploy, maintain, and operate Cohesity clusters deployed worldwide
  • Provide support for clusters deployed on Amazon Web Services, Microsoft Azure, and Google Cloud Platform
  • Write Bash or Python scripts for log capture and analysis on large clusters
  • Proactively monitor and manage cluster and associated application availability
  • Perform performance analysis and tuning, provide recommendations, and suggest cluster expansion when required
  • Define and lead changes to the Cohesity Data platform for product engineering teams based on deployment feedback
  • Support issues related to PowerShell cmdlets and RESTful APIs and provide automation scripts for the Cohesity Data Platform
  • Debug and resolve technical issues with the CentOS platform
  • Collaborate with engineers from the global team to provide a high level of customer support

Requirements

What you’ll need
  • Bachelor's degree specializing in storage, networking or virtualization or equivalent 5+ years of experience
  • Deep understanding of Linux platform and ability to identify and resolve Linux kernel issues associated with storage, networking, compute and memory
  • Ability to analyze system diagnostics and clearly articulate issues
  • Good understanding of Linux debugging utilities, including systemtap, tcpdump, ftrace, strace, wireshark, gdb, and crash
  • Experience with remote file access protocols, including NFS and SMB (CIFS)
  • Strong experience with storage-related concepts, including virtualization and data protection, such as VMware, CommVault, Symantec, EMC, and NetApp
  • Experience with Python, Bash, or Powershell
  • Effective spoken and written business communication skills
  • Legal right to work in the job location
  • Master's degree specializing in storage, networking or virtualization is nice to have
  • Experience working with a distributed file system is nice to have
  • Performance analysis experience is nice to have
  • Linux Platform Architecture experience is nice to have

Benefits

Comp & perks
  • Bonus compensation may be available
  • Equity grants may be available
  • Health and wellness benefits
  • Vacation
  • Paid holidays
  • Refresh days
  • Pension - RRSP
  • Life and disability insurance coverages
  • Other benefits the Company may offer from time to time