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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in KYC document collection and review, ensuring accuracy and completeness while maintaining CRM records for onboarding progress. Strong communication and problem-solving skills are essential for effective collaboration with sales and onboarding teams.
Highest-signal resume keywords
KYC Document CollectionCRM ManagementSales SupportCustomer Service MindsetData Review and Problem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ReviewDocument Accuracy VerificationSales Process UnderstandingOnboarding ProceduresMerchant Acquisition
Soft Skills
Excellent Communication SkillsSelf-MotivatedResults-DrivenProfessional Follow-UpCross-Functional Collaboration
Industry Keywords
FintechBankingE-CommerceBusiness DevelopmentSales
About the role
Key responsibilities & impact- Collect KYC documents and service agreements from clients immediately after a sale is closed
- Review submitted paperwork for accuracy and completeness before forwarding it to the Partner Solutions team
- Act as the main point of contact between Sales and onboarding teams to track new-account status
- Maintain updated CRM records for real-time visibility into onboarding progress
- Follow up professionally with clients to retrieve missing information or clarify document requirements
- Work cross-functionally with relevant teams to implement improvements to customer experience
Requirements
What you’ll need- Bachelor’s degree in Business, Marketing, or any related field
- 1–3 years of experience in sales, merchant acquisition, or business development, preferably in fintech, banking, or e-commerce
- Fresh graduates with strong potential and a positive, can-do attitude are welcome to apply
- Ability to review complex data, identify discrepancies, and solve problems independently
- Excellent verbal/written communication and presentation skills
- Comfortable speaking with various stakeholders
- Self-motivated and results-driven
- Capable of working with minimal supervision
- Strong customer service mindset
Benefits
Comp & perks- Cross-functional collaboration opportunities
- Career advancement opportunities in a fast-growing organization
- Opportunity to contribute ideas and create meaningful changes
- Work in a company expanding beyond APAC
