Coins.ph

Security Engineer

• Support the IT Compliance Officer in executing and monitoring IT security and systems compliance activities
• Support compliance with applicable IT-related regulatory requirements and maintain supporting documentation and trackers
• Perform IT security, access governance, and ITGC reviews for critical systems
• Conduct compliance reviews of critical systems and compliance technology, including payment, wallet/custody, AML/CFT, screening, and Travel Rule systems
• Support technology projects, system changes, and implementations by validating compliance and control requirements
• Perform IT vendor and third-party compliance assessments and monitor remediation
• Support AML/CFT and VASP technology controls through system, access, configuration, and audit-trail reviews
• Support BSP/AMLC examinations, audits, and remediation activities through evidence preparation, documentation, and issue tracking
• Independently perform established IT compliance processes, maintain evidence and documentation, identify control gaps, and coordinate remediation with relevant stakeholders

IT Security Specialist – Systems Compliance

Sales Operations Manager

• Monitor sales associate performance, transactions, pipeline activity, and operational bottlenecks
• Build and maintain accurate dashboards and recurring performance reports
• Analyze sales trends and identify reasons for underperformance or process gaps
• Track adoption and effectiveness of internal sales tools, including AI-enabled tools
• Partner with the Sales AI team on data quality, handoffs, reporting needs, and tool improvements
• Coordinate sales trainings, meetings, follow-ups, and operational communications
• Manage sales-related follow-ups with Legal, Compliance, and other internal stakeholders
• Maintain organized records, action trackers, and status updates across initiatives
• Support broader commercial and strategic projects led by the Chief of Staff
• Support the Chief of Staff and Head of Global Sales in running sales operations across key markets

Operations Manager – Sales Management

Account Manager

• Build and maintain relationships with existing merchants to drive transaction volume, retention, and satisfaction
• Negotiate merchant discount rates (MDRs), commercial terms, and service agreements
• Collaborate with Product, Technology, and Operations teams on onboarding and integration
• Serve as the main point of contact for merchant queries, support requests, and escalations
• Monitor account and portfolio performance, transaction volumes, and growth or upselling opportunities
• Stay informed on industry trends, competitor offerings, and customer needs in payments and fintech
• Handle regional accounts across North America, Latin America, EMEA, and Asia-Pacific

Senior Account Manager – International Remittance

Sales

• Collect KYC documents and service agreements from clients immediately after a sale is closed
• Review submitted paperwork for accuracy and completeness before forwarding it to the Partner Solutions team
• Act as the main point of contact between Sales and onboarding teams to track new-account status
• Maintain updated CRM records for real-time visibility into onboarding progress
• Follow up professionally with clients to retrieve missing information or clarify document requirements
• Work cross-functionally with relevant teams to implement improvements to customer experience

Sales Associate, Vismin

Associate

• Manages and executes daily cash processes such as bank transfers and foreign exchange transactions
• Coordinates fundings internally with management and the Finance team and externally with banks and partners
• Assists in all cash management transactions
• Resolves and raises all cash issues in a timely manner
• Posts daily and monthly reports on ending cash balances and operational receivable balances
• Maintains and compiles all account balances
• Performs bank account reconciliation
• Provides data and supporting documents to the accounting team for journal entry preparation relating to cash management activity
• Maintains banking relationships
• Maintains a system of policies and procedures imposing an adequate level of control over treasury activities
• Performs related duties as required

IT Security Specialist – Systems Compliance

Operations Manager – Sales Management

Senior Account Manager – International Remittance

Sales Associate, Vismin

Treasury Associate