Senior Account Manager – International Remittance

Coins.ph

. Build and maintain relationships with existing merchants to drive transaction volume, retention, and satisfaction .

Posted 9/22/2026full-timeTaguig City • PhilippinesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and business development within the fintech and payments sectors, with a strong focus on relationship building, negotiation, and data analysis for driving transaction growth. Proficient in collaborating with cross-functional teams and staying informed on industry trends to enhance merchant satisfaction and retention.

Highest-signal resume keywords

Account ManagementBusiness DevelopmentNegotiation SkillsData AnalysisRelationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExperienceKey Account ManagementData AnalysisNegotiationMarket Analysis

Soft Skills

Communication SkillsSelf-MotivatedTarget-Driven

Tools & Technologies

Payment GatewaysDigital WalletsWeb3 EcosystemsBlockchain Technologies

Industry Keywords

FintechPaymentsFinancial ServicesE-CommerceMerchant Discount Rates

Tech Stack

Tools & technologies

Web3

About the role

Key responsibilities & impact

Build and maintain relationships with existing merchants to drive transaction volume, retention, and satisfaction
Negotiate merchant discount rates (MDRs), commercial terms, and service agreements
Collaborate with Product, Technology, and Operations teams on onboarding and integration
Serve as the main point of contact for merchant queries, support requests, and escalations
Monitor account and portfolio performance, transaction volumes, and growth or upselling opportunities
Stay informed on industry trends, competitor offerings, and customer needs in payments and fintech
Handle regional accounts across North America, Latin America, EMEA, and Asia-Pacific

Requirements

What you’ll need

Bachelor’s degree in Business, Finance, Marketing, or related field
Proven experience in sales, business development, or account management within fintech, payments, or financial services
3–5 years of experience in key account management or business development, preferably in fintech, banking, payments, or e-commerce
Strong negotiation, communication, and relationship management skills
Ability to analyze data and identify actionable insights for account growth
Self-motivated, target-driven, and able to work in a fast-paced environment
Familiarity with remittance, payment gateways, or digital wallets is an advantage
Familiarity with Web3 ecosystems, crypto products, or blockchain technologies is a strong advantage
Ability to speak and understand Mandarin Chinese is a plus

Benefits

Comp & perks

Meaningful cross-functional collaborations
Career advancement opportunities in a fast-growing organization
Opportunity to contribute ideas and create meaningful changes