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Senior Email Marketing Specialist
Colibri Group. Own the email channel strategy for the Accounting Ecosystem, setting priorities, goals, and the roadmap for acquisition, engagement, and retention .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in email marketing strategy and execution using Salesforce Marketing Cloud, including campaign design, automation workflows, and data-driven decision-making. Proficient in managing SMS marketing and ensuring compliance with industry regulations while optimizing audience engagement and retention.
Highest-signal resume keywords
Salesforce Marketing CloudEmail Campaign ManagementMarketing Automation PrinciplesHTML/CSS for Email DesignData-Driven Decision-Making
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Email StudioJourney BuilderAutomation StudioContact BuilderData ExtensionsMobileConnectSQLAMPscriptA/B TestingCampaign Performance Analysis
Soft Skills
Attention to DetailAnalytical MindsetProject ManagementEffective CommunicationAbility to Work Under Tight Deadlines
Tools & Technologies
Salesforce Data CloudSalesforce CRMDigital PlatformsAI Marketing Tools
Certifications & Qualifications
SFMC CertificationData Cloud Certification
Industry Keywords
Email MarketingSMS MarketingCAN-SPAM ComplianceGDPR ComplianceTCPA RequirementsCTIA RequirementsE-Learning MarketingProfessional Certification Marketing
Tech Stack
Tools & technologiesCloudSQL
About the role
Key responsibilities & impact- Own the email channel strategy for the Accounting Ecosystem, setting priorities, goals, and the roadmap for acquisition, engagement, and retention
- Design, build, and execute email campaigns in Salesforce Marketing Cloud to drive engagement and revenue growth
- Develop and maintain the email marketing calendar aligned with business objectives and timely execution
- Execute precise workflows in fast-paced environments where accuracy is critical
- Build and manage audiences and segments in SFMC Data Extensions, Contact Builder, and Salesforce Data Cloud where available
- Build and optimize automation workflows in Journey Builder and Automation Studio for lead nurturing, customer onboarding, and retention
- Own the SMS channel, planning, building, and executing campaigns in Salesforce Marketing Cloud MobileConnect
- Integrate SMS into cross-channel Journey Builder journeys and coordinate timing and messaging with email
- Use Salesforce Data Cloud to activate unified customer data for targeting and personalization, partnering with Digital Platforms and IT
- Plan and run A/B tests on subject lines, content, design, and send timing
- Analyze campaign performance and report actionable insights to stakeholders
- Partner with stakeholders to develop compelling email content
- Ensure compliance with CAN-SPAM and GDPR and follow list hygiene and deliverability best practices
- Manage SMS opt-in, opt-out, and keyword processes in line with TCPA and CTIA requirements
- Maintain accurate consent records
- Stay current on industry trends and platform releases and bring new ideas to the team
- Use Salesforce CRM as the source of truth for the email database
Requirements
What you’ll need- Hands-on experience with Salesforce Marketing Cloud (Email Studio, Journey Builder, Automation Studio, Contact Builder, Data Extensions, MobileConnect)
- Hands-on experience with Salesforce Data Cloud, including building segments and activations
- Attention to detail in catching and correcting inconsistencies in high-volume email execution
- Thorough knowledge of marketing automation principles and practices
- Strong understanding of HTML/CSS for email design and troubleshooting
- Experience with marketing automation and CRM integration
- Analytical mindset with expertise in data-driven decision-making
- Ability to analyze requests, determine scope, research options, recommend solutions, execute with IT and/or Digital Platforms teams, and measure project success
- Ability to work effectively under tight deadlines and manage multiple projects simultaneously
- Bachelor's degree
- 5+ years of marketing automation, CRM, or similar experience
- Preferred: Experience with SMS marketing in SFMC MobileConnect
- Preferred: Experience with AI marketing tools (Claude)
- Preferred: AMPscript for dynamic content and personalization; SQL for segmentation
- Preferred: SFMC or Data Cloud certifications
- Preferred: Advanced degree in business management, marketing, or statistics
- Preferred: Experience in education, e-learning, or professional certification marketing