Sales Operations Manager, Marketplace

Collectors

. Build and maintain dashboards and reporting for pipeline, account performance, business trends, and growth opportunities .

Posted 10/22/2026full-timeJersey City • New Jersey • United StatesSeniorLead💰 $125,000 - $169,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Sales Operations and Revenue Operations with a strong focus on building and maintaining dashboards, reporting accuracy, and process improvements. Proficient in data analysis, CRM administration, and cross-functional collaboration to drive business growth and efficiency.

Highest-signal resume keywords

Sales Operations ExperienceAdvanced Proficiency In Google SheetsCRM System AdministrationSQL ProficiencyData Visualization Tools Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ReportingPerformance Measurement FrameworksForecastingPipeline ManagementData AnalysisCohort AnalysisLTV MetricsCAC MetricsRetention MetricsOperational Workflow Improvement

Soft Skills

Strong Communication SkillsStakeholder ManagementCross-Functional CollaborationAdaptability In Ambiguous Environments

Tools & Technologies

Google SheetsExcelCRM SystemsLightdashLookerTableauData Warehouse

Industry Keywords

MarketplaceE-CommerceTwo-Sided PlatformCollectiblesTrading CardsCustomer Loyalty Programs

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Build and maintain dashboards and reporting for pipeline, account performance, business trends, and growth opportunities
Establish processes for forecasting, pipeline management, performance measurement, and business health reporting
Support implementation and ongoing administration of the CRM, including reporting, workflow design, data structure, and team adoption
Improve and scale operational workflows for seller and partner onboarding
Own sales data quality and reporting accuracy across commercial systems
Identify process improvements and automate manual work to increase commercial efficiency
Support Marketplace business reviews, QBRs, planning, and cross-functional reporting with Finance and Analytics
Report to the Director, Marketplace Growth & Strategy

Requirements

What you’ll need

7+ years of experience in Sales Operations, Revenue Operations, Business Operations, or a similar role supporting a sales, business development, or account management organization
Strong analytical skills
Advanced proficiency in Google Sheets and/or Excel
Experience building sales reporting, dashboards, and performance measurement frameworks
Hands-on experience with a professional CRM system preferred
Strong communication and stakeholder-management skills
Ability to partner across Account Management, Finance, Product, Analytics, and leadership
Comfortable operating in an ambiguous, fast-moving, zero-to-one environment
Familiarity with cohort analysis, LTV, CAC, retention, and other marketplace or customer-growth metrics
Experience in a marketplace, e-commerce, or two-sided platform business preferred
Experience in collectibles or trading cards is a plus
Experience with data visualization tools such as Lightdash, Looker, Tableau, or similar preferred
SQL proficiency and comfort working directly with a data warehouse
Familiarity with customer loyalty programs
Experience as an early operations hire or building a Sales/Revenue Operations function within a growing team
Candidates must be authorized to work in the United States

Benefits

Comp & perks

Medical, Dental, and Vision insurance
Fertility assistance
Commuter assistance
Educational assistance benefits
401(k) matching plan
Flexible time-off
Ten company paid holidays
Discounts on select grading services for approved submissions
Flexible schedules
Celebrations, holiday events, and team building activities