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Senior Account Manager, VaaS – Vault-as-a-Service
Collectors. Own the largest and most complex Vault-as-a-Service partners from contract signature through launch, growth, and renewal .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in B2B account management and partner management, with a strong focus on revenue ownership, renewals, and complex API integrations. Proficient in collaborating across teams to drive partner success and operational efficiency.
Highest-signal resume keywords
B2B Account ManagementAPI IntegrationRevenue OwnershipSaaS ImplementationPartner Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
API Documentation ReadingRevenue ManagementComplex Account ManagementVolume ForecastingSLA Tracking
Soft Skills
CollaborationProblem-SolvingCommunication
Tools & Technologies
CRM SoftwareAI ToolsVault Operations
Industry Keywords
Vault-as-a-ServiceEnterprise Account Management3PL Account ManagementBusiness DevelopmentQuarterly Business Reviews
Tech Stack
Tools & technologiesVault
About the role
Key responsibilities & impact- Own the largest and most complex Vault-as-a-Service partners from contract signature through launch, growth, and renewal
- Confirm deliverables during the final stage of deals
- Take accounts from Business Development at signature, run handoffs, and lead onboarding with Product and Technology
- Own account revenue, renewals, and expansion within pricing guidelines
- Maintain account plans and health scores
- Manage pricing, minimums, SLAs, launch commitments, and amendments with Legal
- Convert partner launch calendars and campaigns into volume forecasts for Vault Operations
- Own partner-side escalations, updates, and SLA tracking
- Run quarterly business reviews with partner leadership
- Feed partner needs into the VaaS roadmap, documentation, and pricing
- Help Business Development scope large late-stage deals when capacity allows
- Read API documentation and work through webhook and sandbox issues with partner engineers
- Learn vault operations including intake, imaging, ownership transfer, withdrawal, and claims
- Maintain CRM account notes and provide weekly updates to the General Manager
- Collaborate with Account Management, Business Development, VaaS Product and Engineering, Vault Operations, PSA Offers, Legal, and Finance
Requirements
What you’ll need- 7+ years in B2B or enterprise account management, partner management, SaaS/API implementation or 3PL account management
- Record of owning revenue and renewals for a book of complex accounts, with demonstrable results
- Hands-on experience taking several API-integrated partners from signature to live, including complex integrations on fixed launch dates
- Comfort reading API documentation and discussing problems with engineers
- Skilled with AI tools such as Claude, ChatGPT or similar
- Candidates must be authorized to work in the United States
Benefits
Comp & perks- Medical, Dental, and Vision insurance
- Fertility assistance
- Commuter assistance
- Educational assistance benefits
- Competitive 401k matching plan
- Flexible time-off
- Ten company paid holidays
- Discounts on select grading services for approved submissions
- Flexible schedules
- Celebrations, holiday events, and team building activities
- Potential eligibility for bonuses, commissions, or other compensation