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Senior Manager, PSA Consignment
Collectors. Serve as the primary owner of all day-to-day operations of the PSA eBay store .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in marketplace and e-commerce business operations, with a focus on managing store performance, customer experience, and financial outcomes. Proven ability to lead projects, collaborate with cross-functional teams, and deliver clear reporting to senior stakeholders.
Highest-signal resume keywords
Marketplace Operations ManagementEBay Store ExperienceProject ManagementAnalytical SkillsCustomer Experience Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
E-Commerce Business OperationsData AnalysisFinancial ManagementPerformance ReportingMarketing Activations
Soft Skills
Skilled CommunicatorHighly OrganizedDetail OrientedProblem-SolvingSense of Urgency
Industry Keywords
Marketplace StrategyCustomer ExperienceCross-Functional CollaborationAuction EventsStakeholder Reporting
About the role
Key responsibilities & impact- Serve as the primary owner of all day-to-day operations of the PSA eBay store
- Manage customer experience, store performance, financials, branding, and other key outcomes
- Project manage store marketing activations and bespoke auction events with account management and marketing teams
- Collaborate with cross-functional operations teams to ensure a high-quality customer experience
- Deliver regular reporting on store performance and operational excellence to Marketplace leadership
- Manage one direct report assisting with daily store operations
- Report to the Director, Marketplace
Requirements
What you’ll need- 7+ years of experience in marketplace / e-commerce business operations, strategy, or similar roles
- Preference given to candidates with experience operating an eBay store at scale
- Generalist approach with willingness to tackle a wide variety of projects with an owner mentality
- Skilled communicator able to distill complex issues and trends into clear reporting for senior stakeholders
- Highly organized and detail oriented with a strong internal sense of urgency
- Strong analytical and problem-solving skills; comfortable using data to drive decisions
- Must be authorized to work in the United States
Benefits
Comp & perks- Medical, Dental, and Vision insurance
- Fertility assistance
- Commuter assistance
- Educational assistance benefits
- Competitive 401k matching plan
- Flexible time-off
- Ten company paid holidays
- Discounts on select grading services for approved submissions
- Flexible schedules and varying shifts
- Celebrations, holiday events, and team building activities