Senior Product Manager, Vault Operations

Collectors

. Lead the full product lifecycle for PSA Vault and Warehouse Management (WMS) systems .

Posted 9/17/2026full-timeRemote • United StatesSenior💰 $140,971 - $228,870 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading product management for Warehouse Management Systems and operational products, with a focus on improving logistics, inventory accuracy, and cross-system dependencies. Proven ability to translate strategic vision into actionable priorities and metrics while fostering collaboration across diverse teams.

Highest-signal resume keywords

Product ManagementWarehouse Management Systems (WMS)Operations ProductsData AnalysisCross-System Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Lifecycle ManagementOperational SupportInventory ManagementFulfillment SystemsLogistics ManagementAI and Automation ImplementationTechnical Solution DevelopmentProject ManagementMetrics DefinitionUser Story Translation

Soft Skills

Customer EmpathyStakeholder AlignmentProblem SolvingCommunication

Industry Keywords

ShippingSupply ChainWarehouse OperationsGradingMarketplace

Tech Stack

Tools & technologies

Vault

About the role

Key responsibilities & impact

Lead the full product lifecycle for PSA Vault and Warehouse Management (WMS) systems
Own daily operational support and systemic continuous improvements
Establish relationships with Vault Operations leaders and resolve issues or implement improvements in Vault tools and WMS
Own product vision and strategy for Vault and WMS
Improve inbound receiving, storage, pick/pack, outbound shipping, and inventory accuracy
Strengthen handoffs between Grading business lines, ProShip, and Vault WMS
Improve customers’ ability to track and move cards between vault, marketplace, and home shipment
Translate strategy into priorities, specifications, and user stories
Coordinate delivery across Vault, Grading, Shipping, Marketplace, and Operations
Define success metrics, implement tracking, run experiments, and make data-informed decisions
Resolve cross-system dependencies across the PSA enterprise
Communicate tradeoffs and align business, engineering, and operational partners

Requirements

What you’ll need

10+ years in product management
At least 5 years working on Operations products related to Shipping, WMS, and/or manufacturing
Track record of shipping and scaling products with measurable operational and business impact
Senior IC experience at a high-growth company
Experience building and operating systems supporting physical operations at scale, including fulfillment, logistics, warehouse management, inventory, or supply chain platforms
Knowledge of receiving, storage, pick/pack, outbound shipping, and inventory operations
Experience untangling multi-system flows across payments, logistics, risk, Grading, Shipping, WMS, and Marketplace
Ability to gather, analyze, and interpret data
Experience translating operational requirements into robust technical solutions
Ability to apply AI and automation to operational workflows
Ability to align executives, Operators, Product, and engineering teams without direct authority
Experience launching successful products end-to-end and managing requirements, development, testing, execution, and project management
Strong customer empathy for external collectors and internal Operators
Ability to travel 20%–60% depending on project lifecycle
Candidates must be authorized to work in the United States

Benefits

Comp & perks

Medical, Dental, and Vision insurance
Fertility assistance
Commuter assistance
Educational assistance
Competitive 401k matching plan
Flexible time-off for salaried employees
Ten company paid holidays
Discounts on select grading services for approved submissions
Flexible schedules
Celebrations, holiday events, and team building activities