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Collibra

CPS Account Program Manager

Collibra

. Serve as the primary point of contact for assigned federal accounts and build trusted relationships with stakeholders, system integrators, and partners .

Posted 9/17/2026full-timeRemote • United StatesMid-LevelSenior💰 $104,000 - $130,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing federal accounts and delivering customer success through technical solutions, stakeholder engagement, and project management. Proficient in aligning enterprise software capabilities with government objectives while ensuring compliance with regulatory standards.

Highest-signal resume keywords
Technical Account ManagementExperience With U.S. Federal Government CustomersCloud Platforms (AWS, Azure, GCP)Knowledge Of Compliance Frameworks (FedRAMP, NIST 800-53)Strong Communication And Stakeholder Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Technical Account ManagementEnterprise Software SolutionsSaaS SolutionsCloud-Based SolutionsData ManagementProject ManagementRisk MitigationSolution DesignTechnical PresentationsCustomer Success Plans
Soft Skills
Excellent CommunicationOrganization SkillsProblem-Solving SkillsStakeholder ManagementInfluencing Skills
Tools & Technologies
AWSAzureGCPGovCloudCollibra
Certifications & Qualifications
Active Or Eligible U.S. Government Security Clearance
Industry Keywords
U.S. Federal GovernmentRegulated EnvironmentsHigh-Security EnvironmentsGovernment HierarchyCompliance Frameworks

Tech Stack

Tools & technologies
AWSAzureCloudGoogle Cloud Platform

About the role

Key responsibilities & impact
  • Serve as the primary point of contact for assigned federal accounts and build trusted relationships with stakeholders, system integrators, and partners
  • Establish long-term relationships with government customers and understand their strategic goals and business impact
  • Align Collibra services and product capabilities with customer objectives, technical needs, and success criteria
  • Support renewals and expansion by demonstrating technical value and best practices
  • Guide onboarding, deployment, upgrades, and ongoing operations
  • Coordinate technical discussions, architecture reviews, solution design sessions, product functionality, and roadmap meetings
  • Assist with documentation, technical presentations, and government stakeholder briefings
  • Coordinate Support, Services, and Customer Engineering on projects and initiatives
  • Ensure projects and implementations are delivered on time, within scope, and aligned with customer goals
  • Drive alignment on goals, success criteria, and acceptance milestones
  • Track project progress and provide status updates to customers and internal leadership
  • Manage scope, risks, issues, and dependencies across concurrent projects
  • Deliver customer reports based on business objectives
  • Identify and track customer risk indicators and lead risk mitigation with Sales and technical teams
  • Advocate for customer needs internally and influence product roadmap and prioritization
  • Manage escalations and coordinate cross-functional resolution with Support, Product, and Engineering
  • Provide product feedback based on customer use cases and requirements
  • Execute customer success and remediation plans, lead account team meetings, and develop relationships with key customer contacts

Requirements

What you’ll need
  • 5+ years of experience in a technical customer-facing role (TAM, Solutions Engineer, Systems Engineer, or similar)
  • Experience supporting U.S. federal government customers (civilian, DoD, or IC)
  • Strong understanding of enterprise software, SaaS, or cloud-based solutions
  • Ability to explain complex technical concepts to technical and non-technical audiences
  • Experience working in regulated or high-security environments
  • Excellent communication, organization, and stakeholder management skills
  • Experience deploying enterprise solutions
  • Knowledge of government hierarchy and operations
  • Strong business insight and problem-solving skills with the ability to influence stakeholders at all levels
  • Familiarity with compliance frameworks such as FedRAMP and NIST 800-53
  • Experience with cloud platforms (AWS, Azure, or GCP), especially GovCloud or equivalent
  • Experience working with system integrators
  • Solid technical background in data management
  • Active or eligible U.S. Government security clearance
  • Must be a U.S. citizen residing on U.S. soil

Benefits

Comp & perks
  • Bonus potential
  • Equity for eligible roles
  • Flex Fund monthly stipend
  • Pension/401k plans
  • Competitive compensation
  • Health coverage
  • Time off
  • Flexible benefits offerings supporting employees and loved ones through diverse circumstances and life events
  • Diversity, equity, and inclusion initiatives
  • Accommodation support for applicants with needs