Commercial Mortgage Servicing Systems Analyst

Colliers

. Support product management and day-to-day administration of SS&C’s Precision LM Servicing Software and Borrowers Viewpoint portal .

Posted 10/28/2026full-timeRemote • Minnesota • United StatesJuniorMid-Level💰 $70,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business systems analysis and system administration, with a strong focus on commercial mortgage processes and regulatory compliance. Proficient in SQL and Excel for data analysis and reporting, while effectively collaborating with cross-functional teams to enhance system efficiencies.

Highest-signal resume keywords

Business Systems AnalysisSystem AdministrationSQL ProficiencyCommercial Mortgage Industry ExperienceCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLExcelBusiness Intelligence ToolsSystem AdministrationDocumentation ManagementData AnalysisFunctional DocumentationRelease ManagementUser MaintenanceSecurity Configurations

Soft Skills

Problem-Solving SkillsCollaborationCustomer ServiceIndependent WorkCommunication

Tools & Technologies

Precision LMBorrowers Viewpoint PortalCRM SystemsDocument Management SystemsMicrosoft Office Suite

Industry Keywords

Commercial MortgageLoan AdministrationRegulatory ComplianceFinancial ServicesCommercial Real Estate

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Support product management and day-to-day administration of SS&C’s Precision LM Servicing Software and Borrowers Viewpoint portal
Collaborate with cross-functional teams to collect and document business requirements
Identify system issues and evaluate enhancement needs
Assist with vendor coordination, request tracking, service-level monitoring, and user feedback collection
Support system administration, user maintenance, and security configurations
Provide end-user support and triage issues for escalation
Participate in release management and coordinate internal testing and acceptance
Create training resources and conduct system training as needed
Analyze data using SQL and Excel for reporting, troubleshooting, and system validation
Maintain documentation of system workflows, configurations, and integrations
Partner with the Business Systems Manager, business users, technology teams, and vendors to improve processes and system-driven efficiencies
Perform other duties as assigned

Requirements

What you’ll need

2–4 years of experience in business systems analysis, system administration, product support, or related work
Experience in the commercial mortgage industry
Ability to translate business requirements into functional documentation
Basic understanding of commercial loan administration processes
Familiarity with commercial mortgage servicing, document management, CRM, or pipeline management systems
Specific experience in Precision LM highly desirable
Working knowledge of general regulatory compliance in the financial services industry
Proficiency with SQL, Excel, and business intelligence or reporting tools
Bachelor’s degree preferred
Strong foundational understanding of commercial real estate and commercial mortgage banking
Proficiency in Microsoft Office Suite
Ability to work independently and collaboratively
Strong customer service and problem-solving skills
Regular and reliable attendance
Ability to work Monday through Friday during standard business hours
Occasional domestic travel required

Benefits

Comp & perks

Medical and dental plan for employees and their families
401k plan including company matching
Firm-funded life and disability insurance
Discretionary bonus
Hybrid or remote schedule
Occasional domestic travel