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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in commercial real estate lease administration, including contract management, client governance, and financial reconciliation. Proficient in utilizing database applications and Microsoft Office tools to manage complex lease portfolios and deliver client-focused solutions.
Highest-signal resume keywords
Commercial Real Estate Lease AdministrationClient Governance ProgramsLease Abstraction and InputDatabase Applications (WorkTrac, Visual Lease, APEX)FASB / IFRS Accounting Rules
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lease AdministrationContract ManagementFinancial ReconciliationPortfolio ManagementData Integrity Maintenance
Soft Skills
Time ManagementIndependent Work
Tools & Technologies
WorkTracColliers360Microsoft Office (Word, PowerPoint, Excel, OneNote)Visual LeaseAPEX
Industry Keywords
Commercial Real EstateAccounting PrinciplesGlobal Account ManagementTenant Recovery ExpensesConsumer Price Index Adjustments
About the role
Key responsibilities & impact- Serve as the main point of contact for clients and internal stakeholders regarding global lease administration matters
- Understand client business objectives, real estate portfolio strategy, and service expectations
- Maintain client agreement information and ensure contracts are correctly entered and maintained in WorkTrac
- Conduct regular client meetings and reviews presenting portfolio updates, key metrics, and performance reports
- Develop and maintain client governance programs, reporting cadences, communication methods, and business reviews
- Track and communicate lease expirations, option exercise dates, and other critical information
- Identify account-related risks, formulate mitigation strategies, and project-manage solutions
- Oversee global team delivery according to client-specific processes and contracts
- Participate in new business pitches and client presentations
- Establish weekly calls and ongoing communications with global lease administration account teams
- Oversee lease abstraction and input of rental obligations and other lease information
- Provide final quality control for abstraction processes
- Use Colliers360, dashboards, WorkTrac, and related systems
- Confirm and approve monthly client billing and pass-through expenses
- Review recovery clauses, set up recovery pools, calculate tenant recovery expenses, and review caps, base years, and exclusions
- Prepare monthly rental payment schedules
- Track accounts receivable and escalate issues
- Reconcile outstanding balances and resolve disputes with landlords and clients
- Monitor, review, and approve Rent, CAM, Operating Expense, Tax, and Insurance payments to landlords
- Review and validate Consumer Price Index adjustments
- Maintain file systems and database data integrity for tenant and lease information
Requirements
What you’ll need- 5+ years of relevant experience in commercial real estate lease administration and/or accounting and property management fields
- Associate or bachelor’s degree in business, accounting, real estate, or similar field preferred
- Experience with commercial real estate database applications such as Visual Lease, APEX, ProLease, CoStar, WorkTrac, Lucernex, Planon, Manhattan, or other portfolio management database systems
- Expertise and documented success working on multi-line global accounts with 1,000+ leases and global account management structure
- Intermediate proficiency with Microsoft Office tools (Word, PowerPoint, Excel, OneNote, etc.)
- Thorough knowledge of FASB / IFRS accounting rules and general accounting principles preferred
- Ability to work independently, preferably remotely
- Strong time management skills
- Currently authorized to work in Canada on a full-time basis
- Must not require employer sponsorship for work visas
Benefits
Comp & perks- Comprehensive and flexible benefits package
- Competitive compensation
- Industry-leading training and development programs
- Collaborative and supportive work culture
- Employee Resource Groups (ERGs)
- Disability-related accommodation throughout recruitment and selection