Key Account Manager

Coloplast

. Lead the development and execution of strategic health system account plans across Ontario .

Posted 10/27/2026full-timeToronto • CanadaMid-LevelSenior💰 CA$143,000 - CA$178,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic account management, contract negotiation, and relationship building within healthcare systems. Proficient in analyzing sales data and implementing effective project management to drive product adoption and growth.

Highest-signal resume keywords

Strategic Account ManagementContract NegotiationHealthcare Systems ExperienceAnalytical SkillsProject Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medical Sales ExperienceSales Cycle NavigationFinancial Data InterpretationKPI AssessmentRevenue AnalysisContract ManagementCRM Data MaintenanceAccount ForecastingStrategic PlanningBilingual (English and French)

Soft Skills

Relationship BuildingEffective ReportingPresentation SkillsInfluence SkillsBusiness Acumen

Tools & Technologies

MS Office SuiteCRM Systems

Certifications & Qualifications

Bachelor’s DegreeCompletion of Credentialing RequirementsValid Driver’s LicenseMBA (Preferred)

Industry Keywords

Health System Account PlansProvincial Reimbursement ProgramsGovernment Subsidy ProgramsProcurement TeamsDistributor RelationshipsCommercial PartnershipsHealthcare Facilities Access

About the role

Key responsibilities & impact

Lead the development and execution of strategic health system account plans across Ontario
Accelerate product adoption, expand patient access, strengthen enterprise partnerships, and deliver sustainable growth across the Coloplast portfolio
Act as the primary business leader for assigned accounts
Align internal resources and external stakeholders to achieve commercial, clinical, and contractual objectives
Build strategic relationships with senior leadership, clinical decision makers, VAT committees, procurement teams, and other stakeholders
Conduct regular business reviews to assess KPI performance, align priorities, and uncover growth opportunities
Create and coordinate customer solutions supporting product adoption, continuity of care, and long-term partnership value
Represent Coloplast in customer-facing strategic discussions
Support the commercial contract lifecycle, including negotiation, implementation, performance management, renewal, and exit planning
Partner with Pricing & Contracts to develop strategic contract proposals
Ensure contract commitments, pricing conditions, implementation requirements, and performance obligations are understood and executed
Identify opportunities to expand product adoption and improve patient access through commercial partnerships
Liaise between key accounts and internal functional areas, including the field sales force
Plan, coordinate, and facilitate distributor relationships related to Health System contract management
Support customer initiatives, issue resolution, and commercial follow-through
Share best practices and contribute to key account management standards across Canada
Deliver account-level forecasting, reporting, opportunity updates, and business review materials
Analyze revenue, growth, product mix, contract utilization, profitability, customer trends, and implementation progress
Maintain CRM data, account plans, stakeholder maps, and documented actions
Use project management to deliver customer and internal commitments on time
Escalate material risks and recommend fact-based actions

Requirements

What you’ll need

Bachelor’s degree in business administration, health science, or equivalent
5+ years of successful medical sales experience with a proven track record of results
Experience navigating complex sales cycles and supporting contract negotiations
Solid understanding of provincial reimbursement and government subsidy programs
Strong analytical skills with the ability to interpret sales and financial data
Proficient in MS Office Suite (Word, Excel, PowerPoint) and CRM systems
Strong business acumen and ability to prioritize effectively
Ability to build and maintain business relationships with internal and external customers at executive levels
Effective reporting, strategic planning, and project management skills at account and regional level
Completion of credentialing requirements for access to healthcare facilities or systems
Valid driver’s license
Willingness and ability to travel, including overnight, approximately 25–30%
MBA preferred
Experience in national or regional key account management within healthcare setting preferred
Experience working within complex health systems, procurement teams, and distributor stakeholders preferred
Strong presentation and influence skills preferred
Bilingual (English and French) preferred

Benefits

Comp & perks

Comprehensive medical, dental, and vision insurance plans
Company sponsored wellness programs and mental health resources
Paid leave of absence for qualifying events
RRSP plan with company match
Financial planning services
Generous paid time off
Flexible work hours
Flexible work arrangement options may be available
Continuous learning and career advancement through training programs, mentorship, and tuition reimbursement
Recognition programs, including peer recognition, bonuses, awards, and special events
Team-building activities
Volunteer opportunities
Company-sponsored events
Supportive work environment and sense of belonging
Sustainability strategy
Additional compensation in the form of bonuses and/or incentives may be available