FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates a strong customer service focus with excellent communication skills, capable of providing tailored advice and support for intimate healthcare needs. Proven ability to achieve targets and maintain high standards while fostering relationships with customers and stakeholders.
Highest-signal resume keywords
Customer Service FocusExcellent Communication SkillsProven Track Record in Achieving TargetsEmpathy and PatienceResults-Oriented Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Interpersonal SkillsTeam-Player AbilityOwnership and PrioritizationOutgoing PersonalityRelationship-Building Skills
Industry Keywords
Intimate Healthcare NeedsMedical DevicesCustomer AssessmentsQuality StandardsKPI Achievement
About the role
Key responsibilities & impact- Take inbound calls and make outbound calls to new and existing customers
- Explore and understand customers’ bowel and bladder situations within a specified support programme
- Provide tailored product and lifestyle advice
- Promote effective solutions, routines, and regular ordering patterns
- Meet daily targets while maintaining quality and standards
- Generate comprehensive assessments from individual customer activity
- Use customer assessments to support ongoing conversations
- Feed customer insights to Marketing and Management teams
- Support customers with intimate healthcare needs involving medical devices
Requirements
What you’ll need- Proven customer service focus
- Excellent communication skills
- Ability to take ownership and prioritise own work
- Strong team-player ability
- Proven track record in achieving or exceeding targets/KPIs within a structured working environment
- Customer service background or experience in a role with demanding targets
- Excellent verbal and written interpersonal skills
- Ability to communicate effectively with internal and external stakeholders
- Empathy, patience, and maturity
- Confidence and understanding to conduct conversations of a personal nature regarding intimate healthcare needs
- Strong desire to succeed within a highly ethical framework
- Pride and passion for consistency and high standards
- Results-oriented mindset
- Outgoing personality with relationship-building and conversational skills
- Comfortable with change and willing to speak up to improve things
- Hungry to achieve
- Commuting distance to Dublin is essential
Benefits
Comp & perks- Strong benefits package
- Extensive introductory training programme
- Ongoing professional development
- Potential to work from home a few days a week once probation is passed