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Comgent

Senior Resident Engineer – SP

Comgent

. Provide post-sales, on-site engineering support within the customer’s network environment .

Posted 10/2/2026contractAlmaty • KazakhstanSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates deep expertise in Juniper products and Service Provider routing technologies, with a strong ability to troubleshoot complex network issues and develop automation scripts. Capable of providing on-site technical support, conducting workshops, and producing comprehensive technical documentation.

Highest-signal resume keywords
Juniper Product ExpertiseService Provider RoutingNetwork Automation ScriptingTroubleshooting Complex IssuesTechnical Documentation Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
MPLSMPLS VPNL3VPNL2VPNVPLSBGPIS-ISOSPFNetwork DesignNetwork Optimisation
Soft Skills
Technical AdvisoryKnowledge TransferTraining
Tools & Technologies
PythonAnsibleJTACProduct ReportsRMA
Industry Keywords
Service Provider NetworkNetwork Health ChecksRisk AssessmentsBest-Practice RecommendationsMethods of Procedure

Tech Stack

Tools & technologies
AnsiblePythonSwitching

About the role

Key responsibilities & impact
  • Provide post-sales, on-site engineering support within the customer’s network environment
  • Act as a trusted technical advisor and Juniper subject matter expert
  • Support the design, implementation, operation, optimisation, troubleshooting, and ongoing evolution of the customer’s Service Provider network
  • Provide on-site technical support for Juniper Service Provider network environments
  • Support network design, implementation, migration, upgrades, and optimisation activities
  • Troubleshoot complex routing, MPLS, VPN, and platform-related issues through to resolution
  • Manage and track JTAC cases, Product Reports (PRs), software fixes, and RMAs
  • Test and validate new designs, software releases, patches, and features before production deployment
  • Develop implementation plans, Methods of Procedure (MOPs), rollback plans, and technical documentation
  • Develop network automation scripts and operational tooling
  • Conduct technical workshops, knowledge transfer, and training for customer engineering teams
  • Perform configuration reviews, network health checks, risk assessments, and best-practice recommendations
  • Produce regular technical reports, status updates, and documentation
  • Ensure Juniper solutions operate reliably, efficiently, and in accordance with industry and Juniper best practices

Requirements

What you’ll need
  • Deep expertise in Juniper products and technologies deployed within the customer environment
  • Expertise in Service Provider routing, MPLS, MPLS VPNs, L3VPN, L2VPN, VPLS, BGP, IS-IS/OSPF, and related technologies
  • Experience supporting Juniper MX, PTX, and other relevant routing and switching platforms
  • Experience developing network automation scripts and operational tooling using Python, Ansible, or similar technologies
  • Ability to troubleshoot complex routing, MPLS, VPN, and platform-related issues through to resolution
  • Ability to manage and track JTAC cases, Product Reports (PRs), software fixes, and RMAs
  • Ability to develop implementation plans, Methods of Procedure (MOPs), rollback plans, and technical documentation
  • Ability to conduct technical workshops, knowledge transfer, and training for customer engineering teams
  • Ability to perform configuration reviews, network health checks, risk assessments, and best-practice recommendations
  • Contract engagement; freelance hybrid role in Almaty, Kazakhstan