Operations Manager

Common Justice

. Support Common Justice as part of a team responsible for operations, finance, and administration .

Posted 11/5/2026full-timeBrooklyn • New York • United StatesMid-LevelSenior💰 $72,960 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing technology operations, cybersecurity training compliance, and office administration while fostering strong relationships across teams. Proficient in overseeing facilities maintenance and ensuring a welcoming office environment.

Highest-signal resume keywords

Technology SupportCybersecurity Training ComplianceOffice AdministrationCustomer Service OrientationOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technology Operations ManagementCybersecurity Awareness InitiativesSoftware License ManagementInventory OversightFacilities MaintenanceLogistical SupportInvoice EntryMicrosoft 365 ApplicationsTroubleshooting Technology IssuesProcess Improvement

Soft Skills

Strong Customer Service OrientationAttention to DetailResourcefulnessDependabilityProactivity

Industry Keywords

Operations ManagementOffice AdministrationFacilities ManagementTechnology SupportNew York Tri-State Area

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Support Common Justice as part of a team responsible for operations, finance, and administration
Report directly to the Director of Operations
Manage day-to-day technology operations as the primary on-site resource for staff
Provide hands-on technology support and troubleshooting for routine issues, and direct complex issues to the outsourced IT provider
Manage the relationship with the organization's IT provider and monitor service requests
Develop and implement cybersecurity awareness and engagement initiatives with the Director of Operations
Coordinate cybersecurity training compliance and provide staff education
Oversee technology equipment inventory and coordinate repairs, replacements, and maintenance
Manage software licenses, user accounts, and digital subscriptions
Oversee day-to-day office operations and maintain a welcoming, functional office space
Manage facilities maintenance, repairs, office improvement projects, and building-management liaison activities
Manage facility security operations, physical access systems, and security-partner relationships
Manage logistical and travel support for Board meetings, organizational events, and staff gatherings
Manage staff and intern onboarding and offboarding, including systems access, workspace preparation, physical access, communications, and organizational assets
Process approved staff and program-related purchases and payment requests
Manage OMNY Card distribution, tracking, and reconciliation
Cross-train in finance and administrative processes and provide backup for invoice entry
Support continuous improvement of operational systems, procedures, workflows, and documentation

Requirements

What you’ll need

Three or more years of professional experience, preferably in operations, office administration, facilities, technology support, or a related field
Comfort using, learning, and troubleshooting technology and software platforms, including Microsoft 365 applications
Curiosity, resourcefulness, and a willingness to learn new systems and processes
Strong customer service orientation and ability to build positive working relationships across teams
Strong organizational skills and attention to detail, with the ability to manage multiple priorities and follow through on tasks
Ability to perform occasional physical tasks, including lifting and moving office supplies, equipment, and furniture, and supporting office and event setup as needed
Dependable, proactive, and committed to maintaining a high level of professionalism and integrity
Candidates must be based in the New York Tri-State area

Benefits

Comp & perks

Medical and dental coverage
Life and long-term disability insurance
401(k)-retirement plan
Generous paid time off