Workplace Relations Specialist

Commonwealth Bank

. Manage a diverse portfolio of employee and workplace relations matters from assessment through to resolution .

Posted 10/23/2026full-timeMelbourne • AustraliaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing employee relations matters, including workplace investigations, dispute resolution, and compliance with Australian workplace relations legislation. Capable of coaching leaders and facilitating training to enhance workplace relations outcomes.

Highest-signal resume keywords

Employee Relations ManagementWorkplace InvestigationsDispute ResolutionStakeholder ManagementAustralian Workplace Relations Legislation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workplace InvestigationsCase ManagementDispute ResolutionPerformance ManagementGrievance HandlingLegislative ComplianceProcess ImprovementWorkplace Complaints ManagementEmployee WellbeingFair Work Matters

Soft Skills

JudgementProblem-SolvingCommunicationCoachingPrioritization

Certifications & Qualifications

Tertiary Qualifications in Human ResourcesTertiary Qualifications in Employment RelationsTertiary Qualifications in Law

Industry Keywords

Workplace RelationsEmployee RelationsCorporate EnvironmentConsultingLegal Environment

About the role

Key responsibilities & impact

Manage a diverse portfolio of employee and workplace relations matters from assessment through to resolution
Provide advice and guidance on performance management, misconduct, grievances, workplace disputes, personal illness matters, discrimination, harassment and bullying concerns
Conduct or support workplace investigations and fact-finding activities
Partner with leaders, HR Business Partners and other stakeholders to resolve complex people matters
Support external matters involving workplace representatives, solicitors, unions and regulatory bodies where required
Assist with unfair dismissal and other Fair Work related matters
Coach leaders to build capability and confidence in managing employee relations matters
Facilitate workshops and training sessions on workplace relations topics and best practice people leadership
Identify emerging trends and escalate high-risk matters appropriately
Contribute to process improvement initiatives and projects focused on enhancing workplace relations outcomes across the Group
Manage matters from initial enquiry through to resolution while balancing legislative requirements, organisational policy, employee wellbeing and business outcomes

Requirements

What you’ll need

Minimum 2 years’ experience managing employee relations or workplace relations matters within a corporate, consulting or legal environment
Strong knowledge of Australian workplace relations legislation and employment frameworks
Demonstrated experience in workplace investigations, case management and dispute resolution
Experience supporting matters involving misconduct, performance management, grievances and workplace complaints
Strong stakeholder management skills and ability to provide pragmatic advice in complex situations
Excellent judgement and problem-solving capability
Ability to manage competing priorities and a high volume of work
Strong written communication skills, including preparation of investigation and case documentation
Tertiary qualifications in Human Resources, Employment Relations, Law or a related discipline

Benefits

Comp & perks

Accessible, inclusive and respectful workplace
Support or adjustments for applicants who require them
Career development opportunities for existing Commonwealth Bank Group employees