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Director Clinical Operations
CommuniCare Health Services. Oversee delivery of high-quality primary care in a high-touch, person-centered care model .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in overseeing high-quality primary care delivery, managing clinical operations, and ensuring compliance with healthcare regulations. Strong ability to develop operational strategies, foster stakeholder relationships, and provide effective performance management in a field-based role.
Highest-signal resume keywords
Nurse PractitionerSNF ExperienceNational Certification Through AANP Or ANCCActive DEA LicenseClinical Management Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Operations ManagementPatient Care CompliancePerformance ManagementDocumentation In Electronic Medical Record SystemICD-10 CodingMetrics-Driven Healthcare ModelsGeriatric CareOutpatient Primary CareTraining DevelopmentValue-Based Care Models
Soft Skills
Strong Oral And Written Communication SkillsDetail-OrientedCustomer Service ApproachStrong Time Management SkillsAbility To Work Independently And In A Team Setting
Certifications & Qualifications
Master Of Science In NursingDoctor Of Nursing PracticeNP Certificate Program GraduateActive Unrestricted State License(s)US Work Authorization
Industry Keywords
Skilled Nursing FacilitiesGeriatric CareAssisted LivingPrimary CareHealthcare RegulationsPatient SatisfactionPerformance FeedbackTelehealthCollaborative Healthcare SettingsSenior And Low-Income Populations
About the role
Key responsibilities & impact- Oversee delivery of high-quality primary care in a high-touch, person-centered care model
- Oversee clinical operations within Personalized Health Partners
- Manage staff and resources, including hiring, training, performance management, and evaluation
- Ensure high-quality patient care and compliance with regulations and standards
- Provide ongoing performance feedback and coach employees in disciplinary matters
- Identify educational needs and collaborate with educators to develop and implement training
- Develop and implement operational strategies for the clinical team
- Review clinical opportunities and recommend strategic improvement plans
- Maintain appropriate and compliant documentation in the electronic medical record system
- Develop relationships with key stakeholders within skilled nursing facilities
- Support strategic initiatives related to value-based care
- Foster excellent customer experiences and high customer satisfaction and retention
- Practice ethically according to professional scope and standards and board certification
- Follow state and federal regulations, guidelines, and laws
- Collaborate with facility leadership teams
- Attend assigned facilities at least monthly and as needed to ensure adequate Nurse Practitioner coverage
- Work in a field-based role, at least 60% in the field and 40% administrative
- Provide weekly performance reviews to Nurse Practitioners covering productivity, acute-visit completion, unsigned notes, cancelled visits, and incomplete Relias training
Requirements
What you’ll need- Must be a Nurse Practitioner
- SNF experience required
- Experience supervising multiple Nurse Practitioners
- Master of Science in Nursing, Doctor of Nursing Practice, or NP Certificate Program graduate
- National certification through AANP or ANCC
- Active, unrestricted state license(s)
- Ability to obtain licensure in additional states in the service area as requested; telehealth providers must be licensed in OH, IN, WV, MD, VA, PA, and MO
- Active DEA license
- US work authorization
- 2+ years of clinical experience as a Nurse or Nurse Practitioner in a geriatric, adult, or family practice setting
- Ability to work in a flexible environment and schedule
- Passion for providing healthcare to senior and low-income populations
- Strong oral and written communication skills
- Detail-oriented, able to work independently and in a team setting
- Customer service approach with teams and residents
- Strong time management skills; ability to prioritize competing deadlines while achieving goals
- Preferred: 1+ years of clinical management experience as a Nurse or Nurse Practitioner in a geriatric, adult, or family practice setting
- Preferred: Training or clinical experience in geriatrics
- Preferred: 3+ years of clinical experience as a Nurse Practitioner
- Preferred: Experience with coding, ICD-10, and HCC
- Preferred: Experience or training in metrics- and results-driven healthcare models
- Preferred: Professional development through training, obtaining certifications if necessary, and attending team meetings
- Preferred: Experience working in value-based care models
- Preferred: Training or experience in geriatric, assisted living, and/or skilled nursing settings
- Preferred: Experience in collaborative healthcare settings
- Preferred: Training or experience in outpatient primary care settings