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Communication Service for the Deaf (CSD)

Content Development Manager

Communication Service for the Deaf (CSD)

. Develop and execute a comprehensive content strategy supporting DDTP marketing and outreach efforts .

Posted 9/15/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in developing and executing content strategies that are accessible and engaging for diverse communities, with a strong focus on digital marketing and project management. Proficient in creating multimedia content while adhering to accessibility standards and SEO best practices.

Highest-signal resume keywords
Content Strategy DevelopmentDigital Accessibility Best PracticesSEO OptimizationProject ManagementCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Content CreationWritingEditingProofreadingAP Style ProficiencyWCAG UnderstandingContent Management SystemsAnalytics ToolsGraphic Design SoftwareMultimedia Content Management
Soft Skills
Organizational SkillsVerbal CommunicationWritten CommunicationCreative ThinkingStrategic Thinking
Tools & Technologies
WordPressAdobe Creative SuiteCanvaGoogle Analytics
Industry Keywords
Digital MarketingContent ProductionCommunity EngagementTelecommunications Equipment AccessDisability-Related Language Guidelines

Tech Stack

Tools & technologies
WordPress

About the role

Key responsibilities & impact
  • Develop and execute a comprehensive content strategy supporting DDTP marketing and outreach efforts
  • Create accessible, relevant, and engaging content for deaf, deaf-blind, hard of hearing, and disabled communities
  • Write, edit, and publish content for websites, social media, newsletters, brochures, reports, presentations, flyers, and other materials
  • Ensure content is clear, concise, accurate, current, easy to navigate, on-brand, and accessible
  • Provide image alternative text, video captions, and screen-reader-friendly formatting
  • Stay current with accessibility best practices
  • Collaborate with marketing, outreach, technical teams, subject matter experts, program staff, and stakeholders
  • Develop and manage a cross-platform content calendar
  • Coordinate timely delivery of materials for campaigns, events, and initiatives
  • Evaluate marketing requests and create on-brand collateral
  • Develop educational materials about DDTP services, eligibility requirements, and telecommunications equipment access
  • Manage multiple content projects from concept through completion, prioritizing tasks and meeting deadlines
  • Use audience and community feedback to improve content and support DDTP beneficiaries
  • Use SEO practices and performance information to optimize content

Requirements

What you’ll need
  • Bachelor’s degree in Marketing, Journalism, Communications, English, Public Relations, Design or related field; or equivalent professional experience preferred
  • Minimum of 3 years of experience supporting digital and marketing campaigns
  • Minimum of 3 years of professional experience supporting creative and content production, coordination, sales, advertising, customer service, public relations, or a similar field
  • Demonstrated experience creating and managing written, visual, and multimedia content
  • Strong writing, editing, and proofreading skills
  • Proficiency in AP style and disability-related language guidelines
  • In-depth understanding of WCAG and digital accessibility best practices
  • Proficiency with content management systems such as WordPress
  • Familiarity with graphic design software such as Adobe Creative Suite or Canva
  • Experience with SEO best practices and optimization tools
  • Ability to use analytics tools such as Google Analytics
  • Strong organizational and project management skills
  • Ability to collaborate with cross-functional teams
  • Exceptional verbal and written communication skills
  • Ability to communicate complex information clearly and accessibly
  • Ability to think creatively and strategically
  • Ability to communicate effectively using American Sign Language preferred
  • Ability to use a computer and standard office equipment
  • May occasionally lift and/or move up to 20 pounds

Benefits

Comp & perks
  • Fully remote work environment
  • Virtual office environment
  • Travel up to 5% may be required