Outreach Coordinator, DeafHealth

Communication Service for the Deaf (CSD)

. Support development and implementation of outreach and community engagement strategies .

Posted 10/13/2026full-timeRemote • Texas • United StatesJuniorMid-Level💰 $60,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in community outreach, health education, and healthcare navigation, with a strong ability to create accessible content in both ASL and written English. Proficient in managing events, social media engagement, and utilizing digital tools to enhance community engagement and resource navigation.

Highest-signal resume keywords

American Sign Language ProficiencyCommunity Outreach ExperienceContent Creation for Digital PlatformsEvent Planning and CoordinationProject Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ASL TranslationContent CreationHealthcare NavigationDigital EngagementEvent CoordinationResource NavigationKPI TrackingGraphic DesignSocial Media ManagementCommunity Engagement

Soft Skills

Customer ServiceActive ListeningRelationship-BuildingCreative Problem-SolvingOrganizational Skills

Tools & Technologies

Microsoft OfficeCanvaCapCutVirtual Communication PlatformsDigital Collaboration Tools

Industry Keywords

Public HealthHealth EducationCommunity HealthHealthcare SystemsBenefits ProgramsUnderserved CommunitiesCulturally Responsive Communication

About the role

Key responsibilities & impact

Support development and implementation of outreach and community engagement strategies
Represent DeafHealth at community events, health fairs, conferences, workshops, coalition meetings, webinars, and stakeholder gatherings
Coordinate outreach activities promoting healthcare navigation, benefits enrollment assistance, health education resources, and other programs
Gather community feedback and insights to inform program development and service improvements
Monitor outreach activities and track KPIs
Document outreach efforts, community interactions, referrals, and outcomes in designated systems and databases
Create, schedule, publish, and engage audiences through social media content
Create and implement content calendars for outreach campaigns, health awareness initiatives, events, and organizational priorities
Assist with filming, editing, and publishing accessible ASL video content
Translate and adapt complex health information into clear, engaging, accessible ASL and written content
Develop and distribute content across social media, websites, blogs, email, newsletters, webinars, and video channels
Create and update outreach and communication materials using templates and brand standards
Create and edit captions, transcripts, visual descriptions, and other accessibility features
Collaborate with subject matter experts and program staff to ensure content accuracy, relevance, and accessibility
Monitor engagement metrics and communication performance
Assist with planning and coordinating virtual and in-person events, trainings, workshops, webinars, conferences, and community gatherings
Manage registration, participant communications, accessibility accommodations, materials, vendors, and post-event follow-up
Coordinate interpretation, captioning, technology platforms, and participant support
Support event promotion through outreach, social media, email marketing, and partner communications
Assist with presentations and community engagement activities
Respond to inquiries about healthcare information, benefits support, referrals, and community resources
Support healthcare navigation and benefits enrollment through intake, follow-up, resource coordination, and referral assistance
Provide guidance regarding healthcare access, insurance enrollment, public benefits, and community resources
Conduct outreach follow-up with community members and organizations
Maintain professionalism, confidentiality, and culturally responsive communication
Escalate complex cases and service needs to appropriate DeafHealth staff

Requirements

What you’ll need

Strong customer service, active listening, relationship-building, and community engagement skills
Experience working with individuals from diverse cultural, socioeconomic, linguistic, and geographic backgrounds
Demonstrated ability to communicate effectively in both ASL and written English
Experience creating content and supporting social media and digital engagement efforts
Knowledge of ASL translation, adaptation, and accessibility best practices
Experience creating basic graphics and multimedia content using Canva, CapCut, or similar tools
Experience planning and coordinating virtual and in-person events
Strong project management, organizational, and time management skills
Ability to manage multiple priorities and meet deadlines with minimal supervision
Creative problem-solving skills
Proficiency with Microsoft Office, virtual communication platforms, and digital collaboration tools
Ability to learn new communication technologies, digital tools, CRM systems, healthcare resources, and outreach strategies
Bachelor's degree in Communications, Marketing, Public Relations, Health Education, Public Health, Community Health, Social Work, or a related field; or equivalent combination of education and experience required
Master's degree preferred
Minimum of two years of experience in community outreach, health education, healthcare navigation, public health, communications, advocacy, community engagement, or related fields
Experience working with underserved communities and community-based organizations
Experience providing resource navigation, referrals, customer support, or direct community services
Experience creating accessible and engaging content across multiple digital platforms
Knowledge of healthcare systems, health insurance, benefits programs, and community resources
Ability to communicate effectively using American Sign Language
Located in Austin, Texas, or Central Texas (preferred)

Benefits

Comp & perks

Willingness to travel up to 15%