Merchant Business Development Officer

Community Banks of Colorado

. Champion and promote Merchant Services across the organization .

Posted 11/12/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive knowledge of Merchant Services and a strong ability to drive revenue growth through strategic sales initiatives and client relationship management. Proficient in data analytics and marketing strategies to enhance visibility and achieve sales goals.

Highest-signal resume keywords

Merchant Services ExpertiseSales Strategy DevelopmentData Analytics ProficiencyClient Relationship ManagementBusiness Development Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Merchant Sales ManagementData AnalyticsSales Pipeline ManagementMarketing Material DevelopmentMicrosoft Office SuitePresentation SkillsNegotiation SkillsClient Activation StrategiesCross-Sale Opportunity IdentificationIndustry Trend Analysis

Soft Skills

Interpersonal CommunicationTeam CollaborationProblem-SolvingHigh Ethical StandardsTime Management

Industry Keywords

Payments Industry TrendsClient ReferralsSales PromotionsIncentive PlansBanking CentersCross-Functional CommunicationClient EngagementSales FeedbackBusiness Payments ExperienceHigh School Diploma

About the role

Key responsibilities & impact

Champion and promote Merchant Services across the organization
Plan, coordinate, and participate in client sales events, promotions, and campaigns
Devise, coordinate, and run Banker sales promotions and campaigns
Develop marketing materials, enhance online visibility, and promote wins with partners
Assist with sales strategy, strategic growth plans, and goal setting for each line of business
Identify and remove barriers to achieving goals with business leaders
Maintain the sales pipeline and pipeline reporting
Leverage data and conduct data analytics to identify opportunities
Identify prospects through COIs, existing-client referrals, and related sources
Train or arrange training for Bankers to recognize opportunities and position Merchant Services
Develop and promote internal incentive plans
Identify initiatives to drive Merchant Services revenue growth
Develop internal relationships through meetings, presentations, and one-on-one engagements
Build effective cross-functional communications and teams
Help resolve complex client or deal-related issues
Follow up with approved clients who have not activated
Monitor overall program performance and manage relationships
Share Sales feedback on tools needed to succeed
Liaise between the Line of Business, Internal Sales Teams, and Third-Party Service Provider
Help sales teams identify and act on cross-sale opportunities
Monitor the Merchant Services competitive environment and payments industry trends
Work to achieve sales goals, including fee revenue, client activations, and branch engagement
Work with Bankers, Banking Centers, and Sales Leadership to drive Merchant Services program growth
Travel throughout the bank footprint to meet with Bankers and attend events

Requirements

What you’ll need

High school diploma or equivalent
5+ years in a Merchant Sales/Management role and/or related business payments experience
Ability to interact with internal and external clients in a highly professional manner
Ability to maintain and demonstrate high ethical standards and personal integrity
Demonstrated ability to manage and prioritize multiple tasks
Excellent business development and presentation skills
High-energy, result-oriented, responsive, and works well in a team environment
In-depth knowledge of Merchant Services
Strong computer skills, including Microsoft Office (Word, PowerPoint, and Excel), and ability to quickly learn new software and/or systems
Thorough understanding of industry trends, competition, and businesses in the serviced markets
Ability to handle complex and sensitive customer issues and complaints effectively
Ability to anticipate customer needs and proactively make recommendations
Bachelor's Degree is listed as a desired skill
Bilingual language skills are listed as a desired skill
Superior analytical, consulting, and negotiating skills are listed as desired skills
Superior client relationship, marketing presentation, and sales/closing skills are listed as desired skills
Superior written, verbal, and interpersonal communication skills are listed as desired skills
Ability to work overtime as necessary, typically no more than 5%
Ability to travel approximately 15% of the time

Benefits

Comp & perks

Insurance
401k
Associate stock purchase program
Paid time off
Associate banking perks
Meritocracy and support for associate growth within the role