Regional Director of Operations

Community Veterinary Partners

. Provide tactical direction and vision to CVP’s veterinary hospitals .

Posted 10/17/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and management capabilities in overseeing multiple veterinary hospital locations, ensuring compliance with regulations, and driving revenue growth. Proficient in financial management, strategic planning, and team development within the veterinary service industry.

Highest-signal resume keywords

Veterinary Practice ManagementMulti-Location ManagementFinancial AcumenLeadership SkillsCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

P&L ManagementFinancial Metrics AnalysisInventory ControlRegulatory ComplianceStrategic PlanningVeterinary Practice Management SoftwareMS Office SkillsPerformance Improvement StrategiesStaffing ForecastingFacility Improvement Management

Soft Skills

Emotional IntelligenceCoaching/MentoringChange ManagementCommunication SkillsTime Management

Certifications & Qualifications

Bachelor’s Degree in Business Management

Industry Keywords

Veterinary HospitalsCustomer ServiceRevenue GrowthHospital SafetyEmployee RelationsPractice ManagersLead DoctorsAssociate DoctorsBusiness DevelopmentNortheast Region

About the role

Key responsibilities & impact

Provide tactical direction and vision to CVP’s veterinary hospitals
Oversee 13 to 17 hospital locations in the Northeast
Ensure high customer service and quality of care for clients and pets
Uphold medical and non-medical standards and compliance with local, state, and federal laws
Ensure hospital safety, cleanliness, organization, and regulatory compliance
Assimilate new partner hospitals into CVP
Build relationships with Practice Managers, Lead Doctors, and Associate Doctors
Improve revenue growth and control inventory, purchasing, labor, and other expenses
Manage P&L and provide monthly outcome reports to the Core Leadership team
Develop remediation strategies for performance issues
Supervise facility improvement projects
Review financial metrics including revenue, growth, labor, purchasing, and capital expenditures
Achieve profitable regional growth objectives
Develop fiscal, strategic, clinical, and marketing processes with hospitals and internal teams
Identify opportunities to acquire additional hospitals with the Business Development team
Develop leadership skills, engagement, and accountability among hospital leaders
Forecast staffing needs and support recruitment and selection of Doctors and Practice Managers
Partner with Human Resources to recruit, develop, and mentor teams
Resolve employee relations issues with Practice Managers
Maintain appropriate scheduling and doctor coverage
Approve time off for continuing education and PTO
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s Degree in Business Management or a related field is required, or an equivalent combination of education, training and experience
Minimum of eight (8) years of Veterinary Practice/Management experience
Preferably three (3) years or more in multi-location management in a service industry role
MS Office skills
Prior knowledge of Veterinary Practice Management Software is preferred
Leadership, decisiveness, high emotional intelligence, analytical skills, coaching/mentoring, change management, communication skills, financial acumen, and time management
Ability to travel extensively, primarily by car, in the Northeast
Ideal candidate lives in the NH, CT, MA area
Ability to recruit, manage, and develop Practice Managers
Ability to sit, talk, or hear regularly; stand and walk occasionally; lift/move up to 10 pounds occasionally
Must meet physical demands with reasonable accommodation where applicable

Benefits

Comp & perks

Resources and mentorship to support growth
Community fostering connection and collaboration
PTO
Time off for continuing education
Professional development, leadership development, coaching and mentoring
Supportive, positive work environment
Career growth opportunities
Reasonable accommodations for individuals with disabilities