Community Veterinary Partners

Operations

• Provide tactical direction and vision to CVP’s veterinary hospitals
• Oversee 13 to 17 hospital locations in the Northeast
• Ensure high customer service and quality of care for clients and pets
• Uphold medical and non-medical standards and compliance with local, state, and federal laws
• Ensure hospital safety, cleanliness, organization, and regulatory compliance
• Assimilate new partner hospitals into CVP
• Build relationships with Practice Managers, Lead Doctors, and Associate Doctors
• Improve revenue growth and control inventory, purchasing, labor, and other expenses
• Manage P&L and provide monthly outcome reports to the Core Leadership team
• Develop remediation strategies for performance issues
• Supervise facility improvement projects
• Review financial metrics including revenue, growth, labor, purchasing, and capital expenditures
• Achieve profitable regional growth objectives
• Develop fiscal, strategic, clinical, and marketing processes with hospitals and internal teams
• Identify opportunities to acquire additional hospitals with the Business Development team
• Develop leadership skills, engagement, and accountability among hospital leaders
• Forecast staffing needs and support recruitment and selection of Doctors and Practice Managers
• Partner with Human Resources to recruit, develop, and mentor teams
• Resolve employee relations issues with Practice Managers
• Maintain appropriate scheduling and doctor coverage
• Approve time off for continuing education and PTO
• Perform other duties as assigned

Explore Regional Director of Operations at Community Veterinary Partners. Review requirements and application details.

Regional Director of Operations

• Provide tactical direction and strategic vision to CVP’s veterinary hospitals
• Oversee 13 to 17 hospital locations
• Ensure high customer service and adherence to medical, operational, safety, cleanliness, policy, and legal standards
• Assimilate new partner hospitals into the CVP family
• Build relationships with Practice Managers, Lead Doctors, and Associate Doctors
• Improve revenue, inventory, purchasing, labor, and expense outcomes
• Manage P&L and provide monthly reporting to the Core Leadership team
• Develop remediation strategies for operational and financial outcomes
• Supervise facility improvement projects
• Review hospital performance and key financial metrics
• Achieve profitable regional growth objectives
• Develop fiscal, strategic, clinical, and marketing processes
• Assist Business Development in identifying hospital acquisition opportunities
• Develop leadership skills and accountability among Practice Managers and hospital leaders
• Forecast staffing needs and recruit Doctors and Practice Managers with Talent Acquisition
• Partner with Human Resources to recruit, develop, and mentor teams
• Resolve employee relations issues
• Maintain scheduling and Doctor coverage; approve PTO and continuing education time off
• Perform other duties as assigned