Regional Director of Operations

Community Veterinary Partners

. Provide tactical direction and strategic vision to CVP’s veterinary hospitals .

Posted 10/17/2026full-timeRemote • Pennsylvania • United StatesLead💰 $130,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and strategic vision in managing multiple veterinary hospital locations, ensuring operational excellence and financial performance. Proficient in developing and mentoring teams while maintaining high standards of customer service and compliance.

Highest-signal resume keywords

Veterinary Practice ManagementMulti-Location ManagementFinancial AcumenLeadership SkillsCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

P&L ManagementOperational Strategy DevelopmentFinancial ReportingInventory ManagementStaffing Forecasting

Soft Skills

High Emotional IntelligenceCoaching/MentoringChange ManagementAnalytical SkillsCommunication Skills

Tools & Technologies

MS OfficeVeterinary Practice Management Software

Industry Keywords

Veterinary HospitalsCustomer Service StandardsOperational ComplianceFacility Improvement ProjectsBusiness Development

About the role

Key responsibilities & impact

Provide tactical direction and strategic vision to CVP’s veterinary hospitals
Oversee 13 to 17 hospital locations
Ensure high customer service and adherence to medical, operational, safety, cleanliness, policy, and legal standards
Assimilate new partner hospitals into the CVP family
Build relationships with Practice Managers, Lead Doctors, and Associate Doctors
Improve revenue, inventory, purchasing, labor, and expense outcomes
Manage P&L and provide monthly reporting to the Core Leadership team
Develop remediation strategies for operational and financial outcomes
Supervise facility improvement projects
Review hospital performance and key financial metrics
Achieve profitable regional growth objectives
Develop fiscal, strategic, clinical, and marketing processes
Assist Business Development in identifying hospital acquisition opportunities
Develop leadership skills and accountability among Practice Managers and hospital leaders
Forecast staffing needs and recruit Doctors and Practice Managers with Talent Acquisition
Partner with Human Resources to recruit, develop, and mentor teams
Resolve employee relations issues
Maintain scheduling and Doctor coverage; approve PTO and continuing education time off
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s Degree in Business Management or a related field is required, or an equivalent combination of education, training, and experience
Minimum of 8 years of Veterinary Practice/Management experience
Preferably 3 or more years in multi-location management in a service industry role
Reside in the Central PA area
MS Office skills
Prior knowledge of Veterinary Practice Management Software is preferred
Leadership, decisiveness, high emotional intelligence, analytical skills, coaching/mentoring, change management, communication skills, financial acumen, and time management
Ability to travel extensively, primarily by car
Ability to sit, talk, hear, stand, walk, and occasionally lift or move up to 10 pounds

Benefits

Comp & perks

Mentorship and resources supporting professional growth
PTO and continuing education time off
High-travel role with travel primarily by car
Reasonable accommodations for individuals with disabilities