Business Support Specialist II

Compassion International

. Partner with leadership teams to drive alignment, accountability, and execution of strategic priorities .

Posted 11/10/2026full-timeRemote • United StatesMid-LevelSenior💰 $62,160 - $73,029 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management, strategic planning, and operational effectiveness, with proficiency in Microsoft 365 and project management tools. Capable of facilitating leadership discussions and translating strategic priorities into actionable plans while maintaining a focus on continuous improvement and collaboration.

Highest-signal resume keywords

Project ManagementMicrosoft 365 ProficiencyStakeholder CoordinationStrategic PlanningData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project CoordinationBusiness Process ImprovementBudget ManagementPresentation DevelopmentMetrics Development

Soft Skills

Critical ThinkingProblem-SolvingOrganizational SkillsCommunication SkillsAdaptability

Tools & Technologies

SmartsheetMicrosoft CopilotExcelPowerPointTeams

Certifications & Qualifications

PMPCAPMAgile

Industry Keywords

Business OperationsProgram ManagementLeadership FacilitationChild ProtectionCultural Behaviors

Tech Stack

Tools & technologies

PMPUnity

About the role

Key responsibilities & impact

Partner with leadership teams to drive alignment, accountability, and execution of strategic priorities
Serve as a thought partner to senior leaders by anticipating needs, shaping agendas, surfacing decisions, and ensuring priorities and commitments move forward
Lead and support small to medium-sized projects, managing timelines, stakeholders, risks, and deliverables
Translate strategy into operating rhythms, project plans, intake processes, dashboards, and accountability tools
Translate ambiguous requests into actionable plans, solutions, and recommendations
Facilitate leadership meetings and initiatives by managing agendas, action items, communications, documentation, and follow-up
Plan and facilitate leadership meetings, town halls, onsite gatherings, and cross-functional working sessions
Analyze business processes, data, and metrics to identify improvement opportunities and support decision-making
Develop project plans, dashboards, presentations, business communications, and tools that enhance visibility, collaboration, and operational effectiveness
Help design and improve workflows and intake processes using Smartsheet, Unity, and Microsoft 365
Leverage Microsoft Copilot and other AI-enabled tools to improve productivity, streamline workflows, enhance project delivery, and identify process improvements
Build partnerships across People & Culture and the broader ministry while contributing to innovation, continuous improvement, and service excellence
Maintain a personal relationship with Jesus Christ, serve as a Christ-like witness, and support Compassion's ministry through prayer
Act as an advocate for children and uphold Compassion's commitment to child protection and dignity
Uphold and engage in Compassion's core Cultural Behaviors

Requirements

What you’ll need

Bachelor's degree in Business Administration, Communications, Human Resources, Project Management, Organizational Leadership, or a related field; or equivalent combination of education, training, and experience
Three years of relevant experience in business operations, project coordination, communications, administrative support, program management, or a related field
Demonstrated experience managing projects and coordinating multiple priorities, deadlines, and stakeholders simultaneously
Proven ability to take vague or incomplete information and develop practical, actionable solutions
Demonstrated ability to facilitate leadership and cross-functional discussions, clarify decisions, and drive follow-through on commitments
Ability to balance day-to-day support with higher-value strategic work and make sound priority recommendations when demands compete
Experience improving workflows, intake processes, or operating rhythms using technology and project-management tools
Strong critical thinking, problem-solving, and organizational skills with a high level of initiative and ownership
Experience supporting leaders, leadership teams, or executive-level stakeholders in a professional environment
Strong written and verbal communication skills, including experience preparing presentations, meeting materials, reports, and business communications
Proficiency in Microsoft 365 applications including Excel, Word, PowerPoint, Teams, Outlook, Copilot and related collaboration tools
Experience using project management platforms such as Smartsheet, Planner, Asana, Monday.com, Jira, or similar tools preferred
Ability to analyze data, develop meaningful metrics, and maintain dashboards or reporting tools to support decision-making
Strong attention to detail while maintaining focus on larger strategic objectives
Experience developing, managing, and monitoring budgets, including forecasting expenses, tracking spending, and identifying risks or adjustments needed to stay within budget
Demonstrated adaptability, learning agility, resilience, and openness to feedback
PMP, CAPM, Agile, or other project management certification preferred but not required
Basic web page design or digital content management experience preferred
Ability to travel up to four times per year
Must maintain a personal relationship with Jesus Christ, serve as a Christ-like witness, and faithfully support Compassion's ministry through prayer
Must act as an advocate for children and uphold Compassion's commitment to child protection and dignity
Must uphold and engage in Compassion's core Cultural Behaviors

Benefits

Comp & perks

Generous paid time off
10% contribution to a 403(b) retirement fund
Excellent healthcare coverage
Regular chapel services
Prayer groups
Department devotionals
Mission-driven work supporting Compassion's ministry