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Learning and Development Specialist
Compassion International. Support Global Philanthropic Engagement (GPE) teams through learning and development initiatives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and delivering learning solutions, utilizing Microsoft 365 tools and eLearning methodologies to enhance learner experiences. Strong ability to evaluate training effectiveness and foster collaboration across teams while upholding Compassion's mission and values.
Highest-signal resume keywords
Learning Content CreationFacilitation SkillsMicrosoft 365 ProficiencyLearning Effectiveness MeasurementCollaboration and Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Learning Needs AssessmentELearning DevelopmentVideo CreationPresentation DesignJob Aid CreationGraphic DesignLearning Management Systems (LMS)Training EvaluationContent DevelopmentPerformance Data Analysis
Soft Skills
Strong CommunicationOrganizational SkillsAdaptabilityCuriosityGrowth Mindset
Tools & Technologies
Microsoft CopilotMicrosoft PowerPointMicrosoft WordMicrosoft TeamsELearning Tools
Industry Keywords
Learning and DevelopmentEducationHuman ResourcesCustomer SupportCompassion
About the role
Key responsibilities & impact- Support Global Philanthropic Engagement (GPE) teams through learning and development initiatives
- Partner with subject matter experts, product owners, and business stakeholders to design, develop, and deliver learning solutions
- Support GPE products, processes, onboarding programs, and strategic initiatives
- Facilitate learning experiences through virtual, in-person, video-based, and eLearning formats
- Create presentations, job aids, videos, eLearning content, and other learner resources
- Conduct learning needs assessments and identify learning objectives
- Evaluate training effectiveness and continuously improve learner outcomes and adoption
- Gather and analyze learning metrics, feedback, and performance data
- Leverage Microsoft Copilot and other AI-enabled tools to improve content development, streamline workflows, enhance learner experiences, and drive innovation
- Build partnerships across Compassion and contribute to continuous learning, collaboration, and operational excellence
- Act as an advocate for children and uphold Compassion's commitment to child protection and dignity
- Uphold and engage in Compassion's core Cultural Behaviors
Requirements
What you’ll need- Maintain a personal relationship with Jesus Christ, serve as a Christ-like witness, and faithfully support Compassion's ministry through prayer
- Bachelor's degree in Learning & Development, Education, Human Resources, Communications, Business, or a related field; or an equivalent combination of education and experience
- Two or more years of experience in learning and development, training, education, communications, customer support, marketing, human resources, or a related field
- Experience creating learning content such as presentations, videos, eLearning modules, communications, job aids, or other educational resources
- Strong facilitation and presentation skills for virtual and in-person settings
- Excellent communication and collaboration skills
- Ability to translate complex topics into easy-to-understand learning experiences
- Proficiency with Microsoft 365 tools, including PowerPoint, Word, Teams, and related applications
- Strong organizational skills and ability to manage multiple priorities and projects simultaneously
- Curiosity, adaptability, growth mindset, and willingness to learn new content, tools, and approaches
- Experience measuring learning effectiveness through feedback, learner assessments, metrics, or performance data preferred
- Experience with eLearning tools, video creation, graphic design, learning management systems (LMS), or AI-enabled productivity tools such as Microsoft Copilot is a plus
- Creative experience in video creation, photography, graphics, eLearning, written communication, or similar is advantageous
- Experience working in a call center or in payment processing is advantageous
- Understanding of, or experience with, Compassion is advantageous
Benefits
Comp & perks- Generous paid time off
- 10% contribution to a 403(b) retirement fund on top of salary
- Excellent healthcare coverage
- Free short-term professional counseling
- Regular chapel services
- Prayer groups
- Department devotionals