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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing enterprise B2B SaaS accounts, driving revenue growth through upsell and cross-sell strategies, and building strong relationships with stakeholders in the aviation industry. Proficient in strategic account planning, contract negotiations, and ensuring customer satisfaction and retention.
Highest-signal resume keywords
Enterprise B2B SaaS Account ManagementUpsell And Cross-Sell StrategiesContract NegotiationsCustomer Relationship ManagementSalesforce Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account PlanningValue-Based SellingRevenue GrowthPricing DiscussionsCustomer Insights
Soft Skills
Strong CommunicationPresentation SkillsRelationship BuildingConsultative Selling
Tools & Technologies
Salesforce
Industry Keywords
AviationAerospaceRegulatory EnvironmentEnterprise CustomersCommercial Performance
About the role
Key responsibilities & impact- Manage and grow a portfolio of enterprise aviation customers within the European region
- Own commercial performance of assigned accounts, including expansion, renewals, and revenue growth
- Identify, develop, and close upsell and cross-sell opportunities across the Comply365 platform
- Build and maintain a strong pipeline within existing customers
- Develop and execute strategic account plans aligned with regional growth objectives
- Lead end-to-end sales cycles for expansion opportunities from identification through negotiation and close
- Manage commercial discussions, pricing, contract negotiations, and renewals
- Partner with the Regional Director on large or strategically complex deals
- Build multi-level relationships with operational leaders, technical stakeholders, and executive sponsors
- Understand customers' operational challenges, regulatory environment, and strategic priorities
- Position Comply365 as a long-term strategic partner supporting transformation and operational efficiency
- Ensure customer satisfaction, retention, product adoption, and value realization
- Identify and manage commercial or relationship risks within accounts
- Collaborate with Solution Consulting, Product, Customer Success, and Marketing teams
- Provide customer insights and market feedback to internal teams
- Maintain accurate pipeline, forecasting, and account activity tracking in Salesforce
- Provide regular updates on account performance, pipeline health, and expansion opportunities to the Regional Director
Requirements
What you’ll need- 5+ years of enterprise B2B SaaS account management or enterprise sales experience
- Proven experience managing large enterprise customers and complex software relationships
- Demonstrated success growing ARR through upsell, cross-sell, and expansion within existing accounts
- Strong commercial skills including value-based selling, pricing discussions, and contract negotiations
- Ability to manage complex, multi-stakeholder customer relationships
- Strong consultative selling and account planning capabilities
- Experience working in aviation, aerospace, or other highly regulated industries preferred
- Strong communication, presentation, and relationship-building skills
- Germany language fluency preferred
- Experience working in global, cross-functional teams
- CRM proficiency, Salesforce preferred
- Willingness to travel within the region as required
Benefits
Comp & perks- Private Medical Insurance with Vitality Health
- 27 days holiday (plus bank holidays), rising with length of service
- Hybrid working
- Buy/sell up to 3 days holiday
- Healthcare plans with WPA and Unum
- Career development and professional growth opportunities
- Promoting work/life balance
- Pension with Scottish Widows
- Discount Platform via Perkbox
- Free drinks and snacks on-site
- Octopus EV Salary Sacrifice Scheme after probation
- Cycle to Work Scheme after probation