Solutions Consultant

Comply365

. Own the Solutions function and customer conversation for Comply365’s Operational Content Management portfolio .

Posted 9/23/2026full-timeIrving • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational content management within commercial aviation, including effective customer engagement and technical ownership of enterprise solutions. Proficient in managing content lifecycle processes and addressing integration and security concerns across multiple platforms.

Highest-signal resume keywords

Operational Content ManagementCustomer-Facing Technical OwnershipControlled Content LifecycleMigration ExperienceMentoring Technical Peers

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

ContentManager365DocuNetProAuthorAI AssistantCoAuthorRevision ControlControlled PublicationDistributionProof Of ReceiptSolution Mapping

Soft Skills

CommunicationCollaborationCustomer Discovery

Tools & Technologies

Demonstration EnvironmentSSOOffline Distribution

Certifications & Qualifications

S1000DATA iSpec 2200

Industry Keywords

MRODefense AviationRailTransport CanadaANACFAA

About the role

Key responsibilities & impact

Own the Solutions function and customer conversation for Comply365’s Operational Content Management portfolio
Advise customers on ContentManager365, DocuNet, ProAuthor, AI Assistant, and CoAuthor
Address integrations, identity, tenancy, and security questions
Create and maintain discovery flows, question libraries, demonstration narratives, golden paths, proof-of-value entry gates, solution-mapping standards, and RFx answer content
Lead the hardest multi-product, multi-region, migration-heavy pursuits across TechOps, MRO, defense aviation, and rail
Build and maintain the demonstration environment, data, and scenarios
Explain consolidation and migration paths for customer content estates
Maintain a gap register, communicate gaps to customers, and bring them into OCM and OCM AI roadmap discussions
Conduct customer discovery with technical publications, quality, IT, and security stakeholders
Map customer requirements to ContentManager365, integrations, and product capabilities
Deliver workflow-led demonstrations and address SSO and offline-distribution questions
Review solution maps and prepare technical sections of RFPs
Collaborate with Product on recurring product gaps and mentor technical peers

Requirements

What you’ll need

Deep, current knowledge of operational content in commercial aviation — flight operations, technical operations/engineering or MRO
Experience as an operator, MRO, regulator or vendor in the relevant domain
Practical knowledge of the controlled content lifecycle, including revision control, effective dates, controlled publication, distribution, and proof of receipt
Customer-facing technical ownership on enterprise deals, including discovery, demonstration, bounded proofs, and RFx
Willingness to communicate gaps, limitations, and infeasible timelines to customers and internal teams
Comfortable traveling across the Americas, EMEA, Middle East and APAC for pursuits
S1000D or ATA iSpec 2200 in practice (nice to have)
Migration experience moving content estates between platforms (nice to have)
Defense aviation or rail experience (nice to have)
Transport Canada or ANAC experience alongside FAA (nice to have)
Experience mentoring technical peers (nice to have)

Benefits

Comp & perks

Unlimited PTO
Flexible work environment
Paid Holidays
401(k) plan with company
Comprehensive benefits package (medical, dental, vision, life insurance, disability insurance, HSA, and FSA)
Paid parental leave (12 weeks primary caregiver, 6 weeks secondary caregiver) match
Ample learning and development opportunities
Employee referral bonus