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Delivery Architect
Computacenter. Work with key strategic managed service customers as the primary technical point of contact for governance, strategy, and innovation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Managed Services and Datacentre environments, with a strong focus on strategic governance, customer relationship management, and technical advisory roles. Capable of translating complex technical details into actionable strategies while ensuring operational readiness and adherence to standards.
Highest-signal resume keywords
Managed Services ExperienceDatacentre Environment ExpertiseStrategic ThinkingExcellent Communication SkillsTechnical Governance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Information Technology DegreeTechnical Risk AssessmentOperational Readiness ReviewService Evolution Roadmap DevelopmentLifecycle Roadmap TrackingArchitectural GovernanceTechnology Infrastructure SupportabilityAnalytical SkillsNegotiation SkillsCommercial Acumen
Soft Skills
Proactive MindsetTrust BuildingResilienceCollaborationSelf-Organization
Industry Keywords
IT OperationsProduct Supply ChainsLarge Organization ExperienceCustomer Journey MappingTechnical Point of Contact
About the role
Key responsibilities & impact- Work with key strategic managed service customers as the primary technical point of contact for governance, strategy, and innovation
- Build influential customer relationships and guide customer strategy to become a trusted advisor
- Represent Computacenter technically at customer technical, service review, and project review boards
- Input into strategic investments to meet future customer demand
- Act as the technical point of contact across the infrastructure environment for Computacenter and customer stakeholders
- Ensure technology infrastructure is supportable in line with technical standards, processes, and Computacenter capability
- Track and communicate technology debt, risks, issues, and opportunities through a Lifecycle Roadmap
- Make recommendations to improve stability
- Transform business drivers, risks, capabilities, and technology evolution into a customer journey through a Service Evolution Roadmap
- Translate complex technical details, service requirements, and operational constraints into actionable language for customers, service teams, sales, pre-sales, and leadership stakeholders
- Provide architectural governance of projects and ensure managed service requirements are adhered to
- Review proposed solutions for operational readiness, supportability, technical risk, impact, and alignment with Computacenter capabilities
- Govern and control account technical deliverables
- Own architectural deliverables
- Partner with business leaders to deliver services supporting company objectives
- Support Computacenter’s mission and core values
Requirements
What you’ll need- US Citizen / security vetted / legally eligible to work in the United States
- Degree in information technology, business, related field, or equivalent experience
- Managed Services experience of five years or more preferred
- Datacentre environment and/or Workplace Management experience, preferably with 3 or more current/relevant technologies and their business application
- Experience working within a large organisation with more than 1000 IT users
- Strong knowledge of the IT industry and understanding of IT operations, technologies and products
- Strategic thinking and tactical execution skills
- Proactive mindset
- Comfortable communicating with colleagues in different countries and at different levels where English is not the first spoken language
- Ability to present to large internal and external audiences from technical to senior leadership level
- Ability to build trust, be assertive when required, and show initiative and enthusiasm
- Resilience and ability to deal with stressful situations
- Business and financial acumen with strong analytical and negotiation skills
- Understanding of product supply chains
- Commercial astuteness
- Collaborative working and thinking
- Ability to lead technical teams directly and virtually
- Excellent written and verbal communication skills and strong attention to detail
- Good self-organization and time management skills
- Ability to prioritize and manage multiple requests simultaneously
Benefits
Comp & perks- Competitive compensation plans
- Long-term career opportunities
- Attractive mix of benefit plans contributing to good health, future financial security, and peace of mind