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Director of Data Center Field Engineering
Computacenter. Lead, coach, develop, and hold accountable three Data Center Field Engineering Practice Leads .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading Data Center infrastructure delivery and managing large distributed technical teams, with a strong focus on workforce planning, capacity management, and operational performance. Proven ability to drive partner-based delivery models and navigate complex organizational structures across multiple geographies.
Highest-signal resume keywords
Data Center Infrastructure DeliveryWorkforce PlanningCapacity ManagementOrganizational LeadershipFinancial Acumen
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Field EngineeringPerformance ManagementPartner-Based Delivery ModelsRack InstallationFiber InstallationCopper InstallationSite ReadinessCommissioning SupportQuality EvidenceCustomer-Specific Execution
Soft Skills
CommunicationJudgmentDecision-MakingOrganizational Skills
Industry Keywords
Hyperscale Data CenterConstructionColocationMission-Critical EnvironmentsGeographic CoverageWorkforce RiskDelivery HealthEscalation PracticesOperating ProcessesCustomer Engagements
About the role
Key responsibilities & impact- Lead, coach, develop, and hold accountable three Data Center Field Engineering Practice Leads
- Set expectations for leadership, workforce readiness, utilization, delivery health, quality, performance management, and accountability
- Maintain a forward-looking view of demand, capacity, skills, geography, workforce risk, and future hiring or partner requirements
- Build workforce strategies using employees, contractors, and delivery partners based on demand, capability, cost, location, and risk
- Maintain the Data Center partner ecosystem’s capability, capacity, geographic coverage, quality, and union or non-union support
- Maintain visibility into major customer engagements, delivery risks, resource issues, partner concerns, quality trends, and escalations
- Provide leadership on major delivery issues requiring organizational, workforce, partner, or cross-functional decisions
- Drive adoption of Field Engineering delivery methods, tools, quality expectations, escalation practices, and operating processes
- Monitor utilization, workforce cost, partner spend, labor mix, productivity, capacity, and other operating measures
- Partner with Finance, Resource Management, PMO, RDD, Solutions, Sales, Costing and Estimating, Partner Management, and delivery leaders
- Support major opportunities and programs by validating delivery dates, workforce models, field leadership, partner assumptions, and Field Engineering costs
- Build leadership depth, succession plans, and development priorities
- Identify recurring delivery or operating issues and drive corrective actions
Requirements
What you’ll need- At least 10 years of Field Engineering, Data Center infrastructure delivery, Professional Services, technical services, or related experience; 12–15+ years preferred
- At least 5 years of experience leading managers, leaders, or large distributed technical teams
- Experience leading an organization of comparable size and complexity across multiple geographies or customer programs
- Experience supporting large-scale or hyperscale Data Center programs strongly preferred
- Strong workforce planning, capacity management, utilization, performance management, and organizational leadership experience
- Experience developing and managing partner-based delivery models
- Strong financial and operational acumen, including connecting workforce and partner decisions to utilization, cost, productivity, and delivery performance
- Demonstrated ability to lead through other leaders rather than personally managing every project or escalation
- Ability to work effectively across technical, operational, commercial, and executive teams
- Strong communication, judgment, decision-making, and organizational skills
- Ability to operate in a fast-moving environment where customer demand, resource requirements, and delivery priorities can change quickly
- Strong understanding of Data Center infrastructure deployment and field execution in active, construction, commissioning, colocation, mission-critical, or hyperscale environments
- Working knowledge of rack installation, rack build, land and level, equipment integration, structured cabling, cable management, and related physical infrastructure activities
- Working knowledge of fiber and copper installation, routing, dressing, termination, testing, patching, labeling, documentation, and acceptance expectations
- Understanding of site readiness, surveys, migrations, commissioning support, quality evidence, closeout, and customer-specific execution requirements
- Experience leading organizations using a blended workforce of internal technical leaders, field resources, contractors, and delivery partners
- Understanding of operating requirements associated with large-scale programs, rapid workforce ramp, geographic coverage, and partner-based execution
Benefits
Comp & perks- Competitive compensation plans
- Long-term career opportunities
- Benefit plans contributing to good health, future financial security, and peace of mind