Director of Resource Management

Computacenter

. Lead the teams working across delivery, sales, and solutions units to ensure access to appropriate internal and external resources, skills, and services .

Posted 10/5/2026full-timeUnited StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive leadership and strategic resource management capabilities, with a focus on optimizing Professional Services delivery across multi-geographic teams. Proficient in developing and implementing resource allocation strategies, process improvements, and governance frameworks.

Highest-signal resume keywords

Professional Services ExpertiseLeadership ExperienceResource ManagementSAP KnowledgeStrategic Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Resource AllocationProcess ImprovementBudget ManagementP&L ResponsibilityAnalytical SkillsProject ControlsAutomationGovernanceSupply Chain UnderstandingIT Technologies Knowledge

Soft Skills

Team LeadershipCommunication SkillsSelf-OrganizationResilienceTrust Building

Tools & Technologies

SAPMS OfficeMS Teams

Industry Keywords

Professional ServicesIT OrganizationNearshore DeliveryOffshore DeliveryCross-Cultural Management

About the role

Key responsibilities & impact

Lead the teams working across delivery, sales, and solutions units to ensure access to appropriate internal and external resources, skills, and services
Develop and implement strategies for effective resource allocation across projects
Forecast resource needs and plan with project managers and senior leadership
Lead and mentor resource managers
Identify and implement process improvements, including technology and tools
Develop and maintain resource management reports and dashboards
Monitor and manage the resource management budget
Hold cost planning and P&L responsibility for Partner & Resource Management
Streamline processes and workflows, identifying opportunities for automation, standardization, and improvement
Ensure optimal utilization of Professional Services employees across headcount, skills, and regions
Work with partner networks to augment Professional Services capability
Serve as primary escalation point for resourcing and partner-related risks and issues
Develop and implement the Partner & Resource Management vision, strategy, methodology, tools, governance, and project controls
Promote continuous improvement, innovation, knowledge sharing, and professional development
Monitor industry trends, emerging technologies, and best practices
Maintain governance and due diligence of the Partner & Resource Management team
Drive increased delivery of Resource Management services from nearshore and offshore locations
Drive standardized ways of working across the organization
Support Computacenter’s mission and core values

Requirements

What you’ll need

Professional Services expertise at a senior level within an IT organization
Proven track record of successfully developing and inspiring others and engendering followership
Extensive leadership experience and high self-awareness
Experience of running multi-geographic teams and driving adoption of near and offshore delivery locations
Experience of managing cross cultures
Experience of working at a strategic level to enable the Division to perform effectively
Good knowledge and experience of SAP, MS Office and MS Teams
Excellent attention to detail
Strategic thinking and tactical execution skills
Good knowledge of the IT industry and understanding of IT technologies and products
Excellent written and verbal communication skills
Comfortable communicating with colleagues in different countries where English is not the first spoken language
Good self-organization and time management skills
Ability to prioritize and handle multiple requests simultaneously
Ability to build trust, be assertive when required, and show initiative and enthusiasm
Resilience and ability to deal with stressful situations
Business and financial acumen with strong analytical skills
Understanding of product supply chains
Commercial astuteness
Team-oriented working and thinking

Benefits

Comp & perks

Competitive compensation plans
Long-term career opportunities
Attractive mix of benefit plans contributing to good health, future financial security, and peace of mind