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Partner Renewal Coordinator
Computacenter. Review invoiced renewal orders to identify items requiring future renewal tracking .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing renewal processes, data accuracy, and opportunity tracking within Salesforce and SAP. Strong organizational and communication skills are essential for coordinating with internal teams and vendors while supporting process improvements.
Highest-signal resume keywords
Salesforce ExperienceSAP KnowledgeData ManagementRenewal Process UnderstandingStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisOrder ProcessingRenewal TrackingQuote CreationSerial Number Management
Soft Skills
Attention to DetailTime ManagementCollaborationInitiativeResilience
Tools & Technologies
SalesforceSAPMicrosoft OfficeMicrosoft Teams
Industry Keywords
RenewalsOperationsSales SupportProduct Supply ChainData Cleanup
About the role
Key responsibilities & impact- Review invoiced renewal orders to identify items requiring future renewal tracking
- Create renewal opportunities in Salesforce based on invoiced data from Batnet
- Ensure opportunity details are accurate and aligned with the documented renewal process
- Complete accurate and timely serial number uploads through Salesforce
- Troubleshoot serial issues and resolve discrepancies with the Renewals team, vendors, and internal stakeholders
- Maintain clean data for automated renewal notifications and forecasting
- Update renewal data, serials, and opportunity details across Salesforce, SAP, and applicable vendor portals
- Provide visibility into upcoming renewal cycles and opportunity pipelines
- Assist with renewal-related reports and dashboards
- Create customer quotes or quote templates and submit them to the Partner Renewal Generalist for review
- Create material requests for new part creation as needed
- Coordinate customer revisions with the Partner Renewal Generalist within the required SLA
- Support special renewal projects, data cleanup, and process improvement initiatives
- Perform other duties as assigned
- Embrace and support Computacenter’s mission and core values
Requirements
What you’ll need- Legally eligible to work in the United States
- 1–2 years of experience in renewals, operations, sales support, order processing, or related function
- Strong attention to detail and ability to manage large volumes of data accurately
- Good knowledge and experience of Salesforce, SAP, Microsoft Office, and Teams
- Strong communication and collaboration skills
- Excellent self-organization and time management skills
- Ability to prioritize and handle multiple requests simultaneously
- Ability to build trust, be assertive when required, and show initiative and enthusiasm
- Resilience and ability to deal with stressful situations
- Understanding of product supply chains
- Team-oriented working and thinking
Benefits
Comp & perks- Competitive compensation plans
- Long-term career opportunities
- Benefit plans supporting good health, future financial security, and peace of mind