Program Manager

Computacenter

. Partner with business leaders to deliver services aligned with company objectives and Winning Together values .

Posted 11/5/2026full-timeAtlanta • Georgia • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in portfolio, program, and project management within IT Professional Services, with a strong focus on governance practices, financial performance, and customer relationship management. Proven ability to lead cross-functional teams and deliver actionable strategies aligned with business objectives.

Highest-signal resume keywords

PMP CertificationPortfolio ManagementProject GovernanceFinancial Performance MonitoringPre-Sales Activities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementPortfolio ManagementProgram ManagementSolution CostingRisk ManagementDependency ManagementPerformance MetricsCapacity ManagementCustomer-Facing ServicesFinancial Acumen

Soft Skills

LeadershipCommunication SkillsCollaborationChange ManagementInterpersonal Skills

Tools & Technologies

Microsoft ProjectSmartsheetMicrosoft Office

Certifications & Qualifications

PMP Certification

Industry Keywords

IT Professional ServicesManaged ServicesTechnical ServicesProject Portfolio ManagementGovernance Practices

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Partner with business leaders to deliver services aligned with company objectives and Winning Together values
Oversee centralized management of the project portfolio
Identify, prioritize, authorize, manage, and control portfolio projects
Develop and maintain portfolio roadmaps, delivery vision, PPM reporting, performance metrics, and capacity management
Manage cross-project, program, and operational dependencies
Act as an initial escalation point for service engagements, delivery risks, customer concerns, and issues
Champion customer outcomes and objectives
Establish and maintain portfolio, program, and project governance practices
Prepare and present portfolio updates to the Internal Governance Board and Internal Senior Stakeholders
Translate strategic goals into actionable services portfolio strategies
Facilitate opportunity pursuit criteria and participate in pre-sales activities
Establish and quantify project outcomes and benefits realization
Build and maintain trusted relationships with customers as a services advisor
Coordinate internal, external, and partner resources
Monitor dependencies, adjust plans, mitigate risk, and support capacity management
Support solution costing and statement of work development
Monitor project budgets and financial performance
Partner with Sales and Solutions on pre-sales and solution development
Track and report progress, status, risks, issues, financial performance, and decisions
Implement continuous improvement for customer-facing solutions using lessons learned, governance outcomes, customer feedback, and escalation trends
Embrace and support Computacenter’s mission and core values

Requirements

What you’ll need

5-10 years of experience in portfolio, program, or project management within IT Professional Services, Managed Services, Technical Services, or a similar technology services environment
Experience supporting pre-sales activities, solution costing, statement of work development, resource planning, delivery assumptions, and customer-facing services engagements
Experience partnering with Sales Directors, Account Managers, Sales Operations, Solutions, delivery leadership, project managers, customers, and cross-functional teams
Experience managing escalations, delivery risks, customer concerns, financial performance, dependencies, and prioritization across multiple concurrent projects or programs
PMP certification or equivalent demonstrated job experience in project, program, or portfolio management is required
Demonstrated ability to oversee a customer-focused portfolio of projects, programs, and operational engagements
Experience identifying, prioritizing, managing, and controlling projects within a portfolio
Ability to establish and maintain portfolio, program, and project governance practices
Proven capability to prepare and present portfolio-level updates for internal governance boards and senior stakeholders
Legally eligible to work in the United States
Strong leadership, vision, and change-management abilities
Strong verbal and written interpersonal and communication skills
Ability to work collaboratively with others and across all organizational levels
Ability to collaborate with customers, senior executives, project managers, technical teammates, and sales account executives
Professional image and strong business acumen during customer interactions
Ability to create and maintain processes and ensure adherence
Strong portfolio governance, prioritization, and decision-support skills
Ability to build and maintain trusted customer relationships
Demonstrated financial acumen, including project budget monitoring, solution costing, financial risk identification, and financial performance communication
Ability to coordinate internal, external, and partner resources
Ability to track, report, and communicate portfolio performance
Continuous improvement mindset
Some travel required within the Atlanta area; rare travel outside the Atlanta area may be required
Familiarity with technical concepts, terms, and practices used in IT Professional Services assessment and implementation
Excellent computer skills, including Microsoft Office
Proficiency with Microsoft Project, Smartsheet, or other project management tools

Benefits

Comp & perks

Competitive compensation plans
Long-term career opportunities
Benefit plans contributing to good health, future financial security, and peace of mind