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Regional Practice Director – Project and Program PMO Management
Computacenter. Lead the PMO organization within an assigned region .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in project management, focusing on financial performance, customer satisfaction, and team development. Capable of translating strategic objectives into actionable plans while fostering collaboration and accountability across diverse teams.
Highest-signal resume keywords
Leadership ExperienceProject Financial ManagementCustomer Relationship ManagementChange ManagementProgram Management Qualifications
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ForecastingMargin ManagementScope ControlDelivery Performance ImprovementOperational Change Implementation
Soft Skills
Clear CommunicationSound JudgmentTimely Decision-MakingInfluencing SkillsCoaching and Development
Certifications & Qualifications
Project Management Qualifications
Industry Keywords
PMO StandardsCustomer Delivery EnvironmentGeographically Distributed TeamsSenior Customer RelationshipsIT Professional Services
About the role
Key responsibilities & impact- Lead the PMO organization within an assigned region
- Translate North American PMO strategy into regional priorities, measurable objectives, and accountability
- Own regional PMO performance across delivery quality, customer satisfaction, financial performance, capacity, and people development
- Establish operating rhythms for Regional Managers to understand performance and address challenges
- Identify capability gaps and investment needs
- Hold Regional Managers accountable for project health and performance
- Ensure projects have clear scope, achievable plans, responsibilities, resources, and transitions from pre-sales into delivery
- Apply PMO standards and quality requirements consistently
- Challenge project assumptions, recovery plans, and forecasts when commitments are at risk
- Serve as the regional escalation point and lead resolution of significant delivery issues
- Build senior customer relationships and provide leadership during critical delivery milestones
- Communicate business impact, recommended actions, and required decisions to senior leadership
- Drive project financial management, forecasting, cost control, scope management, and margin protection
- Align PMO capacity and skills with pipeline, backlog, and strategic account requirements
- Lead, coach, and develop Regional Managers
- Set expectations, address performance concerns, build succession plans, and support recruitment and retention
- Foster ownership, transparency, constructive challenge, and collaboration
- Build partnerships with Sales, Solutions, Consultancy, Field Engineering, Service Assurance, Function Enablement, and Transition teams
- Champion PMO improvements and contribute regional insight to North American PMO strategy
Requirements
What you’ll need- Significant leadership experience in project or program delivery within IT professional services or a comparable customer delivery environment
- Demonstrated experience leading people managers and geographically distributed teams
- Strong record of delivering complex customer engagements and improving delivery performance
- Strong commercial and financial acumen, including project forecasting, margin management, scope control, and change management
- Experience managing senior customer relationships and resolving significant delivery escalations
- Ability to influence across Sales, Solutions, and delivery functions
- Clear communication, sound judgment, and ability to make timely decisions with incomplete information
- Experience implementing organizational or operational change and sustaining adoption
- Relevant project or program management qualifications are desirable
Benefits
Comp & perks- Competitive compensation plans
- Long-term career opportunities
- Benefit plans supporting good health, future financial security, and peace of mind