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Team Operations Manager
Computacenter. Manage a large team within the Technology Sourcing and Innovation (TSI) functional area .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong people management skills with a focus on team development, performance management, and strategic execution. Possesses business acumen and the ability to build effective relationships while adhering to best practices and compliance standards.
Highest-signal resume keywords
People ManagementPerformance Management SolutionsStrategic ThinkingExcellent Communication SkillsBusiness Acumen
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Bachelor's DegreePeople Management ExperienceBest Practice DevelopmentFunctional Systems KnowledgeAnalytical Skills
Soft Skills
Attention to DetailSelf-OrganizationTime ManagementResilienceTeam-Oriented
Tools & Technologies
Computacenter Internal ProcessesComputacenter SystemsComputacenter ToolsComputacenter Platforms
Industry Keywords
Commercial EnvironmentConfidentialityService ImprovementOperational RelationshipsInformation Security Policies
About the role
Key responsibilities & impact- Manage a large team within the Technology Sourcing and Innovation (TSI) functional area
- Provide advisory support to peer groups, customers, and direct reports
- Manage, develop, and coach team members
- Implement performance management solutions where required
- Provide full line-management responsibility for direct reports
- Assess situations, issues, and opportunities and escalate when appropriate
- Act as an escalation point for complex or serious issues and complaints
- Provide appropriate support to other team members
- Maintain confidentiality in business-related matters
- Liaise with colleagues to ensure best practice and continual service improvement
- Establish productive operational relationships and networks to build and maintain customer relationships
- Drive adoption of Computacenter best practices and service offerings
- Follow Computacenter Information Security Policies and report potential or actual security events and risks
- Support Computacenter's mission and core values
Requirements
What you’ll need- Legally eligible to work in the United States
- Bachelor's degree in business, Human Resources or related field, or equivalent experience
- At least 5 years of experience in a people management role
- Experience working in a challenging commercial environment
- Good working knowledge of relevant functional systems
- Experience developing best practice policies and procedures for functional area
- Excellent attention to detail
- Strategic thinking and tactical execution skills
- Excellent written and verbal communication skills
- Comfortable communicating with colleagues in different countries where English is not the first spoken language
- Good self-organization and time management skills
- Ability to prioritize and handle multiple requests simultaneously
- Ability to build trust, be assertive when required, and show initiative and enthusiasm
- Resilience and ability to deal with stressful situations
- Business and financial acumen with strong analytical skills
- Commercially astute
- Ability to act both independently and as part of a team
- Initiative to develop and expand knowledge
- Computacenter experience in internal processes, systems, tools, and platforms
- Team-oriented working and thinking
- Willingness to travel
Benefits
Comp & perks- Competitive compensation plans
- Long-term career opportunities
- Attractive mix of benefit plans contributing to good health, future financial security, and peace of mind