Workforce Analyst

Computacenter

. Maintain accurate workforce trackers, dashboards, and reporting standards covering utilization, attendance, readiness, and contractor labor metrics .

Posted 9/18/2026full-timeSaline • Michigan • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in workforce management, resource planning, and operational analysis, with a strong focus on data reconciliation and reporting. Proficient in utilizing data visualization tools and Excel to deliver actionable insights and improve operational efficiency.

Highest-signal resume keywords

Workforce ManagementData Visualization ToolsExcel ProficiencyResource Planning SystemsOperational Analysis

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Workforce AnalyticsLabor PlanningProject ControlsOperations AnalysisContractor Workforce CoordinationData ReconciliationCapacity ForecastingReporting StandardsAttendance TrackingCost Tracking

Soft Skills

Analytical SupportPrioritizationCollaborationContinuous ImprovementProblem-Solving

Tools & Technologies

Power BITableauWFM SystemsERP Systems

Industry Keywords

Utilization MetricsAttendance TrendsResource RisksOperational BottlenecksTimekeeping Errors

Tech Stack

Tools & technologies

ERPSwiftTableau

About the role

Key responsibilities & impact

Maintain accurate workforce trackers, dashboards, and reporting standards covering utilization, attendance, readiness, and contractor labor metrics
Collaborate with PMO, WFM, and project leads to aggregate schedules, skill needs, and deployment timelines into a forward-looking capacity model
Monitor scheduled versus actual staffing across internal and contractor teams
Surface coverage gaps, attendance trends, and resource risks
Validate labor hours, travel premiums, per diems, and contractor timecards for AP reconciliation, invoice dispute resolution, and cost tracking
Identify and document operational bottlenecks, including staffing shortfalls, badging delays, and timekeeping errors
Escalate root causes for swift resolution
Lead routine WFM operational reviews and present key metrics, root-cause analyses, and action plans to account leadership
Track third-party labor availability, site access readiness, onboarding status, and replacements
Refine WFM reporting, timekeeping reconciliation, and capacity forecasting tools
Serve as the primary workforce data contact across PMO, WFM, Finance, site leads, and external partners
Deliver actionable insights on labor utilization, coverage gaps, and deployment readiness
Champion company core values and strategic priorities through operational rigor, continuous improvement, and cross-functional collaboration

Requirements

What you’ll need

Minimum 7 years of experience in workforce management, resource management, workforce analytics, labor planning, project controls, operations analysis, contractor workforce coordination, or a related resource-management role
Ability to balance analytical support across multiple accounts and large-scale resource pools, including 24x7 operations and workforces of more than 1,000 employees, contractors, or partner-supplied resources
Ability to prioritize deliverables in a fast-paced environment
Strong proficiency in Excel
Strong proficiency in data visualization tools such as Power BI and Tableau
Strong proficiency in WFM or ERP resource planning systems
Ability to reconcile disparate data sources, including timecards, project plans, and contractor logs, into accurate, executive-ready reporting
Legally eligible to work in the United States

Benefits

Comp & perks

Competitive compensation plans
Long-term career opportunities
Benefit plans supporting good health, future financial security, and peace of mind