Client Support Officer

Computershare UK

. Complete client support activities efficiently, accurately, and on time .

Posted 11/9/2026full-timeBristol • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong attention to detail and accuracy in client support activities while effectively managing multiple priorities in a fast-paced environment. Proficient in Microsoft Office applications and experienced in compliance-related activities within the financial services sector.

Highest-signal resume keywords

Client Support ExperienceOperational ReportingReconciliation SkillsCompliance KnowledgeMicrosoft Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

ReconciliationOperational ReportingClient AdministrationCompliance ActivitiesProcess Improvement

Soft Skills

Attention to DetailOrganisational SkillsWritten CommunicationProblem-SolvingTeam Collaboration

Tools & Technologies

Microsoft ExcelMicrosoft OutlookMicrosoft Word

Industry Keywords

Financial ServicesRegistryTransfer AgencyIssuer ServicesRegulated Industries

About the role

Key responsibilities & impact

Complete client support activities efficiently, accurately, and on time
Run operational reports and support day-to-day client administration
Assist Client Managers with regular and ad hoc projects, client setup, mailing matrices, archiving, and client satisfaction initiatives
Respond professionally to enquiries and requests from clients, brokers, shareholders, and internal stakeholders
Process options and buyback-related activities accurately within required timescales
Perform share capital reconciliations and escalate discrepancies
Support governance, compliance, and regulatory processes
Help identify and mitigate risks
Maintain and update procedures and documentation
Identify opportunities to improve efficiency and enhance processes
Collaborate with colleagues and support the team during busy periods

Requirements

What you’ll need

Strong attention to detail and commitment to accuracy
Excellent organisational and prioritisation skills
Ability to manage multiple competing priorities and deadlines in a fast-paced environment
Strong written communication skills and professional email etiquette
Customer service, client support, or administrative experience
Ability to work collaboratively within a team environment
Proactive approach to learning new processes and developing industry knowledge
Strong problem-solving skills and confidence to ask questions when needed
Proficiency with Microsoft Office applications, including Excel, Outlook, and Word
Ability to work independently while remaining team-oriented
Financial Services, Registry, Transfer Agency, or Issuer Services experience desirable
Experience in operational, administrative, or client support environments desirable
Experience with reconciliations, compliance-related activities, or regulated industries desirable

Benefits

Comp & perks

Flexible work to help you find the best balance between work and lifestyle
Health and wellbeing rewards that can be tailored to support you and your family
Salary sacrifice to purchase company shares, with a company contribution
Recognition awards
Team get-togethers
Support to invest in your future
Welcoming and close-knit community
Experienced colleagues to help you grow
Equal opportunities and recruitment accommodations or adjustments