Relationship Manager

Computershare UK

. Manage an assigned book of business and a diverse portfolio of publicly traded and private-company clients .

Posted 9/15/2026full-timeToronto • CanadaJuniorMid-Level💰 CA$72,750 - CA$95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong relationship management and strategic planning capabilities while effectively navigating complex client needs and regulatory environments. Proficient in account management, customer service, and collaboration across diverse teams to drive business growth and client satisfaction.

Highest-signal resume keywords

Relationship ManagementAccount ManagementProject ManagementCustomer ServiceAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Needs AssessmentContract RenewalsRevenue MonitoringInvoicingLegal Document InterpretationMulti-TaskingAttention to DetailStrategic Guidance

Soft Skills

Verbal CommunicationWritten CommunicationInterpersonal SkillsOrganizational SkillsLeadership Skills

Tools & Technologies

MS ExcelMS AccessComputer Systems Navigation

Industry Keywords

Publicly Traded CompaniesPrivate CompaniesMarket PresenceClient Feedback InitiativesRisk Management

About the role

Key responsibilities & impact

Manage an assigned book of business and a diverse portfolio of publicly traded and private-company clients
Serve as a trusted advisor and primary point of contact, addressing client needs and supporting strategic planning
Conduct business reviews and coordinate major client activities and services
Respond to inquiries, resolve issues, coordinate with internal teams, and ensure timely communication and follow-up
Maintain knowledge of products, services, industry trends, and regulatory changes, and provide strategic guidance to clients
Maintain accurate records, monitor revenue, support invoicing and collections, manage risk, participate in training, and complete assigned responsibilities
Collaborate with Sales, Marketing, Finance, Legal, and operational teams on contract renewals, service improvements, account planning, product opportunities, and client feedback initiatives
Identify and coordinate up-sell and cross-sell opportunities with the Sales team
Build and leverage professional networks and attend industry events to enhance Computershare’s market presence

Requirements

What you’ll need

University / college degree, with 2+ years of relevant experience, or equivalent combination of education and experience
Relationship, Account, or Project Management experience
Excellent verbal, written, and interpersonal communication skills
Ability to read and interpret complex legal documents
Ability to navigate multiple computer systems and applications
Effective organizational, multi-tasking, and prioritizing skills
Solid PC skills, including proficiency with MS Excel and Access
Ability to work in a high-pressure and time-sensitive environment
Customer service experience, including actively listening, eliciting information, understanding customer issues/needs, and recommending solutions
Strong analytical skills with high attention to detail and accuracy
Ability to interact with all levels of an organization
Proven leadership skills

Benefits

Comp & perks

Flexible work to help you find the best balance between work and lifestyle
Health and wellbeing rewards tailored to support you and your family
Employee share purchase plan with company contribution
Recognition awards
Team get-togethers
Support to invest in your future
Welcoming, close-knit community with experienced colleagues to help you grow
Professional growth opportunities