Assistant Practice Manager – Urologic Institute

Concord Hospital Health System

. Supervise Concord Hospital Medical Group practice operations to meet fiscal, clinical, and operational goals .

Posted 11/3/2026full-timeConcord • New Hampshire • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in managing medical office operations, including staff development, patient engagement, and compliance with DNV guidelines and regulatory standards. Proficient in overseeing budgeting, payroll, and optimizing patient access while ensuring effective communication among all stakeholders.

Highest-signal resume keywords

Medical Office Operations ManagementStaff Leadership and DevelopmentBudgeting and Payroll ManagementPatient Engagement and Experience ImprovementCompliance with DNV Guidelines

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SchedulingRegistrationElectronic Medical RecordsBillingCodingCharge CaptureReferralsAuthorizationsPayor GuidelinesRegulatory Compliance

Soft Skills

Effective CommunicationProblem-SolvingCollaborationLeadership

Industry Keywords

DNV StandardsMedical TerminologyPatient FlowCredentialsPrivilegesRegulatory Agencies

About the role

Key responsibilities & impact

Supervise Concord Hospital Medical Group practice operations to meet fiscal, clinical, and operational goals
Supervise support staff and elevate issues to the Practice Administrator for resolution
Facilitate patient, provider, and employee engagement to improve patient experience
Ensure policies and protocols are followed, including DNV guidelines and applicable state and federal laws
Assist with budget and payroll
Ensure timely submission and monitoring of charges and expenses
Optimize patient access
Supervise daily departmental activities and provide on-site leadership
Ensure proper scheduling and coverage
Manage staff competency, growth, development, and performance
Conduct annual performance evaluations of clerical staff with the Practice Administrator
Track staff attendance and reliability and process payroll
Monitor daily productivity for registration and referral coordination
Manage ordering, receiving, inspecting, stocking, recording, and reconciliation of office supplies
Establish working relationships with providers, peers, and practice leadership
Communicate effectively and promptly with providers, staff, administrators, and patients
Manage hiring, delinquency, unauthorized overtime, disciplinary action, and documentation with the Practice Administrator
Work independently and collaboratively on special, ongoing, and nonrecurring projects
Coordinate projects, events, and other complex activities

Requirements

What you’ll need

High School diploma and minimum of 5 years of related experience, or Associate’s Degree and minimum of 3 years of related experience, or Bachelor’s degree
Degrees may be in progress
Minimum of one year demonstrated leadership experience
Knowledge of medical office operations, including scheduling, registration, electronic medical records, patient flow, billing, coding, charge capture, referrals, authorizations, payor guidelines, compliance, credentials, privileges, regulatory agencies, and DNV standards
Familiarity with medical terminology preferred
No certification, registration, or licensure required

Benefits

Comp & perks

Equal Employment Opportunity employer
Reasonable accommodations for individuals with disabilities
Full-time employment