Concord Hospital Health System

General

• Provide 1:1 monitoring with continuous visual observation, either in person or via video monitor
• Support adult or pediatric behavioral health patients and patients at risk for suicide, falls, altered mental status, or delirium
• Provide a safe and comfortable environment for patients at risk of harming themselves or with altered mental status
• Identify risks and promptly alert the healthcare team for early intervention
• Remain with assigned patients until relieved and never leave them unattended unless directed by the nurse
• Document pertinent information and care provided
• Adhere to hospital policies regarding alarms, fall prevention, delirium, safe patient handling, infection prevention, and confidentiality
• Collaborate with the healthcare team and participate in continuous quality improvement
• Assist with patient meal trays, ordering meals, eating, mobility, ambulation, and bathroom assistance as appropriate
• Communicate respectfully with patients and significant others
• Orient patients and/or significant others to the situation and surroundings
• Report observations of patients' physical, social, and mental status to the RN
• Maintain appropriate boundaries with patients
• Ensure continuous supervision and refrain from using cell phones, laptops, books, and similar items while observing patients

Patient Safety Attendant

Technician

• Provide direct and indirect patient care under the guidance and direction of the Registered Nurse or Paramedic
• Respond to requests for patient care assistance delegated by the Registered Nurse
• Perform patient care tasks, including intravenous catheter insertion and medication administration, as delegated by the RN
• Collect and process laboratory specimens
• Maintain department supplies and equipment
• Assist with clerical duties
• Perform job-specific requirements and other assigned duties
• Serve as a preceptor for new employees
• Manage patient support, environmental, and supply functions as part of the patient care team

Emergency Department Technician

Physician Assistant

• Answer phones according to practice guidelines, identify patient health concerns, and direct calls
• Interview patients and measure vital signs
• Update medication and allergy lists and record information in the EMR
• Prepare, stock, and clean examination rooms
• Prepare patients for physical examinations and assist providers with procedures
• Demonstrate clinical skills in the practice
• Schedule patient appointments and order referrals
• Inventory and order medical supplies, remove outdated materials, and ensure proper labeling
• Use Cerner, GroupWise, and related software for documentation, requests, tests, and orders
• Greet patients and escort them to examination rooms
• Clean and prepare instruments for sterilization
• Perform job-specific and other assigned duties

Practice Medical Assistant – Urologic

Per Diem

• Assess, plan, implement, and evaluate nursing care for population-specific patients in the department/unit
• Provide direct patient care
• Apply purposeful, organized thinking to make clinical judgments and decisions
• Gather patient histories and perform physical assessments
• Interpret data to plan and implement interventions meeting patient care needs
• Develop, evaluate, and revise patient care plans and nursing actions
• Document care and patient progress toward desired outcomes
• Direct and supervise delegated nursing activities
• Teach patients and significant others about the plan of care
• Prepare patients to manage care after discharge, transfer, or procedures/tests
• Manage time and resources to deliver patient care
• Administer medications
• Engage in caring relationships with patients, families, and significant others
• Collaborate with healthcare workers and multidisciplinary teams
• Report to the Director and/or Nurse Manager
• May participate in supervision of Licensed Nursing Assistants and unlicensed personnel

Patient Safety Attendant

Emergency Department Technician

Practice Medical Assistant – Urologic

Emergency Department RN, Per Diem, Rotating