Patient Coordinator

Concord Hospital Health System

. Perform clerical and data management functions supporting new patient registration and welcoming responsibilities .

Posted 10/6/2026full-timeConcord • New Hampshire • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in medical office operations, including scheduling, registration, and electronic medical records, while providing exceptional customer service and effective communication. Capable of coordinating patient care and managing multiple tasks in a fast-paced environment.

Highest-signal resume keywords

Medical Office OperationsElectronic Medical Records (EMR)Patient Care CoordinationCustomer Service SkillsProblem Solving

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SchedulingRegistrationBillingCodingCharge CaptureReferralsAuthorizationsMedical TerminologyPatient FlowCompliance

Soft Skills

Strong Organizational SkillsSolid Oral Communication SkillsSolid Written Communication SkillsCritical Thinking

Tools & Technologies

EMR SoftwareRegistration SoftwareMicrosoft Office

Industry Keywords

Patient-Centered Medical HomeDNV StandardsRegulatory AgenciesPayor GuidelinesCredentialsPrivileges

About the role

Key responsibilities & impact

Perform clerical and data management functions supporting new patient registration and welcoming responsibilities
Preload charts and coordinate medical records
Schedule appointments and perform patient care coordinator duties
Greet and service new patient calls seeking a provider and establishing care
Interview and screen new patients for a convenient CHMG practice location and timely access based on medical needs
Coordinate medical records in new patient charts and liaise with HIMS to ensure accurate medical information
Foster critical thinking and provide a warm welcome to new patient inquiries and requests
Coordinate multiple aspects of scheduling appointments with appropriate providers
Support a patient-centered medical home and a culture of “yes”
Perform other Patient Care Coordinator responsibilities

Requirements

What you’ll need

High School degree or General Educational Development equivalency required
Must pass annual registration competency exam
Knowledge of medical office operations, including scheduling, registration, electronic medical records, patient flow, billing, coding, charge capture, referrals, authorizations, payor guidelines, compliance, credentials, privileges, regulatory agencies, and DNV standards
Familiarity with medical terminology preferred
Computer proficiency in EMR, Registrations software, Microsoft Office and other practice-based applications
Strong customer service skills
Ability to problem solve
Solid oral and written communication skills
Strong organizational skill set
Certification, registration, and licensure: none required
Ability to perform the listed physical requirements, including lifting, carrying, pushing/pulling, fine motor work, repetitive motion, hearing, reaching, sitting, speaking, bending, walking, kneeling, squatting, and standing
Ability to meet the specified vision requirements
Ability to work with occasional exposure to airborne pathogens

Benefits

Comp & perks

Equal Employment Opportunity employer
Reasonable accommodations may be made for individuals with disabilities
Federal workplace discrimination protections