Lead Site Reliability Engineer

Conga

. Set technical direction for running, scaling, and securing Conga’s cloud platform .

Posted 11/11/2026full-timeRemote • Texas • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in site reliability engineering, cloud operations, and DevOps practices, with a strong focus on Azure and AWS platforms. Capable of leading complex initiatives, mentoring teams, and implementing observability and automation strategies to enhance operational efficiency.

Highest-signal resume keywords

Site Reliability EngineeringCloud OperationsKubernetes ManagementInfrastructure As CodeIncident Response Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Microsoft AzureAmazon Web ServicesKubernetesApache CassandraOpenSearchSQL ServerPythonGoBashPowerShell

Soft Skills

Strong Communication SkillsMentoringCollaborationTechnical GuidanceExecutive Presence

Tools & Technologies

CloudflareDNSWAFDDoS ProtectionLoad BalancingZero TrustObservability Stacks

Certifications & Qualifications

Azure CertificationAWS CertificationCKAGitOpsHelm

Industry Keywords

Site ReliabilityDevOpsEnterprise SaaSDisaster RecoveryCapacity PlanningIncident ManagementDistributed SystemsNetworking

Tech Stack

Tools & technologies

ApacheAWSAzureCassandraCloudDistributed SystemsDNSKubernetesNoSQLPythonSQLTCP/IPGo

About the role

Key responsibilities & impact

Set technical direction for running, scaling, and securing Conga’s cloud platform
Own reliability, scalability, performance, and security across Azure and AWS platforms
Design multi-region resilience, disaster recovery, capacity planning, and cost-efficiency strategies
Define and own SLIs, SLOs, and error budgets with product engineering teams
Lead infrastructure-as-code and CI/CD evolution
Own Cloudflare edge and network architecture, including DNS, load balancing, WAF, DDoS protection, Zero Trust, and network access controls
Design and troubleshoot Azure and AWS networking, including VNet/VPC design, routing, private connectivity, latency, connectivity, and TLS issues
Set standards for Kubernetes cluster and containerized-service operations
Lead Kubernetes upgrades, capacity planning, and production troubleshooting
Own Cassandra, OpenSearch, and SQL Server operational health, performance, backups, recovery, upgrades, patching, and migrations
Drive automation, self-service workflows, AI-assisted alerting, anomaly detection, triage, runbooks, and incident response
Serve as escalation point and incident commander for high-severity production incidents
Build and tune observability across metrics, logs, traces, and alerting
Participate in the on-call rotation
Mentor and coach SREs and provide technical guidance across engineering groups
Lead code reviews, design reviews, and operational readiness reviews
Collaborate with Product Engineering, Architecture, Security, AI, Cloud Operations, support, and customer-facing teams
Report to the Senior Manager, Site Reliability Engineering

Requirements

What you’ll need

7+ years in site reliability, DevOps, cloud operations, or platform engineering supporting enterprise SaaS services at scale
2+ years as a technical lead or senior contributor on shared platform or infrastructure services
Deep hands-on experience with production workloads on Microsoft Azure and AWS
Strong production Kubernetes experience at scale
Strong experience with NoSQL data stores, ideally Apache Cassandra and OpenSearch
Working experience with SQL Server
Proficiency in Python, Go, Bash, PowerShell, or another programming/scripting language
Experience with infrastructure as code and CI/CD pipelines
Experience designing and operating observability for metrics, logs, traces, and alerting
Strong understanding of distributed systems, networking, SLOs, capacity planning, disaster recovery, and incident management
Hands-on Cloudflare experience with DNS, WAF, DDoS protection, load balancing, and Zero Trust
Networking knowledge including TCP/IP, TLS, HTTP, routing, and VNet or VPC design
Experience applying AI or automation to improve operations
Experience leading incident response and root cause analysis for high-severity production incidents, including on-call participation
Experience leading complex initiatives end to end
Experience mentoring engineers and influencing teams through collaboration and technical credibility
Strong communication skills and executive presence
Azure or AWS certifications, CKA, GitOps, Helm, observability stacks, security/compliance practices, and SRE team leadership are advantageous

Benefits

Comp & perks

Equal employment opportunities regardless of protected characteristics
Reasonable accommodation for applicants with disabilities
Confidential handling of applicant information according to EEO guidelines
Opportunities for individual and team development
Inclusive workplace environment