Connected Kerb

Manager

• Support the Operations Manager with day-to-day maintenance across a regional EV charging infrastructure network
• Oversee daily operations of EV charging equipment in reactive and preventative environments
• Work with field engineers, operations coordinators, support staff, and other business functions
• Support preparation of KPI performance reports covering charger availability, maintenance response times, and customer feedback
• Develop work packages with third-party contractors and ensure SLAs, health and safety, and operational compliance
• Ensure compliance with regulations, health and safety standards, environmental policies, and HSE legislation
• Report incidents, risks, and mitigation proposals and promote a positive safety culture
• Support operational budgets and identify cost-saving opportunities
• Collaborate with customer service teams to resolve escalated issues and improve user experience
• Work with the delivery team to conduct successful handover to operations
• Follow operational procedures and processes to optimise efficiencies
• Support preventative maintenance programs, including EICRs, in accordance with BS7671 regulations

Maintenance Manager