Manager, Lottery Gaming Systems

Connecticut Lottery Corporation

. Oversee the functional operation of CLC’s Lottery Gaming System .

Posted 9/17/2026full-timeWallingford • Connecticut • United StatesMid-LevelSenior💰 $92,260 - $147,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in overseeing Lottery Gaming Systems, including vendor management, software testing, and regulatory compliance. Proficient in developing test plans, managing change orders, and training staff while ensuring high standards of documentation and communication.

Highest-signal resume keywords

Lottery Gaming System OversightUser Acceptance Testing (UAT)Vendor ManagementChange Order ManagementMicrosoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Lottery SystemsTicketing SystemsSoftware TestingChange ManagementTest Plan DevelopmentTrend AnalysisDocumentation PracticesPerformance EvaluationProject ManagementRegulatory Compliance

Soft Skills

Excellent Communication SkillsAttention to DetailTeam CollaborationFeedback ProvisionTraining and Development

Certifications & Qualifications

Department of Consumer Protection Licensing

Industry Keywords

Gaming IndustryLotteryMultistate Lottery AssociationILotteryRetailer NetworkOperational Documentation

About the role

Key responsibilities & impact

Oversee the functional operation of CLC’s Lottery Gaming System
Lead oversight of gaming system vendors and collaboration on system operations, changes, and enhancements
Oversee acceptance testing and change management for the lottery gaming system, retailer terminals, iLottery, Second Chance Platform, ICS, and related systems
Ensure testing meets CLC, industry, and regulatory standards and supports error-free software releases
Develop test plans; execute, document, and remediate issues; perform trend analysis; manage change orders and ticketing systems
Prepare reports on vendor failover testing, capability assessments, contractual compliance, and vendor performance
Develop or contribute to specifications, release notes, trackers, and operational documentation
Train staff on lottery gaming, retailer network, ICS, and other systems and documentation practices
Create and deliver presentations to internal teams and external vendors
Supervise assigned staff, including ICS team members, Project Manager, and QA staff
Conduct performance evaluations, provide feedback, and take corrective action where appropriate
Liaise with the regulatory agency, Multistate Lottery Association, and other external entities
Prepare documentation for oversight submissions
Gather, prepare, and process information for departments across the organization
Manage assigned gaming system operations projects and complete administrative duties

Requirements

What you’ll need

Bachelor’s degree in a related field, or an equivalent combination of education and experience (minimum three years), preferably within the Lottery or Gaming industry
Minimum of one year of supervisory or project lead experience, including assigning work, monitoring performance, providing feedback, continuous training, and corrective action
Prior lottery experience highly desirable
Strong proficiency with Microsoft Office Suite
Experience with lottery systems, ticketing systems, software testing, and other gaming-related systems
Hands-on User Acceptance Testing (UAT) experience required
Knowledge of software development processes and Change Order Management, from issue identification through resolution
Excellent verbal and written communication skills
Ability to work cooperatively with various departments and stakeholders
High attention to detail and strong documentation practices
Must submit a CLC application, cover letter, and resume
Offer of employment subject to Department of Consumer Protection licensing requirements and re-employment and SEBAC rules

Benefits

Comp & perks

Limited remote work when business needs allow
Collaborative work environment
Leadership opportunities
Continuous improvement culture