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Connection

Inside Sales Support Representative

Connection

. Assist assigned Executive, Senior Executive, or Presidential Account Managers with day-to-day order fulfillment .

Posted 9/21/2026full-timeRemote • Massachusetts • United StatesMid-LevelSenior💰 $20 - $26 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and effective communication to support account management and order fulfillment. Capable of multitasking and proactively resolving customer issues to ensure satisfaction and account growth.

Highest-signal resume keywords
Customer Service SkillsExcellent Communication SkillsMultitasking AbilityOrder Fulfillment SupportProblem Resolution

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Strong Drive To SucceedDesire To Help Others
Industry Keywords
Account RetentionCustomer SatisfactionOrder AccuracyDay-To-Day TransactionsCustomer Issues Resolution

About the role

Key responsibilities & impact
  • Assist assigned Executive, Senior Executive, or Presidential Account Managers with day-to-day order fulfillment
  • Resolve customer issues on assigned new and existing accounts
  • Support account retention and growth
  • Provide customer service to the Account Manager and customer during order fulfillment and servicing
  • Support day-to-day transactions so Account Managers can expand their business
  • Proactively follow up on open orders and customer service issues to resolve problems
  • Handle incoming calls and assist on calls as needed
  • Prepare and follow up on orders to ensure accuracy and customer satisfaction

Requirements

What you’ll need
  • Applicants must be authorized to work for any employer in the U.S.
  • Must not require employment visa sponsorship
  • Strong drive to succeed
  • Excellent communication skills
  • Strong customer service skills
  • Ability to multitask
  • Desire to help others

Benefits

Comp & perks
  • Compensation package
  • 401k plans
  • Medical insurance
  • Free therapy visits
  • Mental health coaching and tools
  • Meditation resources
  • Generous paid time off, including vacation and sick time
  • Wellness Time Off days
  • Volunteer Time Off days
  • Generous paid vacation
  • Dental benefits
  • Vision benefits
  • Monday through Friday work schedule
  • Tuition reimbursement
  • 401k with matching