Solutions Associate

Connection

. Function as a dedicated consultative resource for Sales, Sales leadership, and customers focused on Microsoft solutions .

Posted 9/15/2026full-timeRemote • Illinois • United StatesJuniorMid-Level💰 $29 - $37 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Microsoft Volume Licensing, providing consultative support and industry insights to enhance customer engagement and adoption of Microsoft solutions. Strong communication and organizational skills are essential for managing priorities and delivering tailored recommendations.

Highest-signal resume keywords

Microsoft Volume LicensingConsultative SkillsCommunication SkillsAttention to DetailMicrosoft Lifecycle Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Microsoft SolutionsProduct GuidancePricing StrategyOperational ModelsMarket Trends

Soft Skills

Superb CommunicationStrong Consultative SkillsAbility to Manage Competing Priorities

Industry Keywords

Customer Pain PointsInbound Support RequestsConnection ServicesMicrosoft AdoptionRenewals Process

About the role

Key responsibilities & impact

Function as a dedicated consultative resource for Sales, Sales leadership, and customers focused on Microsoft solutions
Provide recommendations that best fit customer goals
Deliver industry-based insights focused on customer pain points and Microsoft modern solutions
Provide Microsoft Volume Licensing product, pricing, and program guidance
Manage inbound support requests from Account Managers in a timely fashion
Position Connection services offerings to support Microsoft adoption and utilization
Stay current on programs, technical knowledge, market trends, and operational models
Engage in Microsoft opportunity conversations with customers to build additional value and position Connection professional and managed services

Requirements

What you’ll need

Applicants must be authorized to work for any employer in the U.S.
Knowledge of Microsoft lifecycle and renewals process
Familiarity with Microsoft Volume licensing
Comfort presenting to inside teams
Strong consultative skills
Ability to efficiently manage competing priorities
Superb communication skills
Excellent attention to detail

Benefits

Comp & perks

Supportive team
Skill development and professional growth
Generous paid vacation
Medical, dental and vision benefits
Tuition reimbursement
401k with matching
Free therapy visits
Mental health coaching and tools
Meditation resources
Wellness Time Off
Volunteer Time Off