Manager, Program Management

ConnectiveRx

. Manage key aspects of client relationships to implement messaging solutions and grow business for ConnectiveRx accounts .

Posted 9/18/2026full-timeWhippany • New Jersey • United StatesMid-LevelSenior💰 $72,500 - $106,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and client relationship management within the healthcare service provider industry, with a strong focus on developing client-facing communications and managing Requests for Proposals. Proficient in analyzing program performance and recommending actionable steps for revenue growth and process improvements.

Highest-signal resume keywords

Account ManagementRequest for Proposals (RFP)Contracting ProcessesMicrosoft Office ProficiencyClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Request for Proposals (RFP)Contracting ProcessesAccount ManagementFinancial ReportingPerformance Analysis

Soft Skills

Excellent Communication SkillsOrganizational SkillsTime ManagementProactive AttitudeResults-Driven

Tools & Technologies

Microsoft ExcelMicrosoft PowerPointMicrosoft OutlookMicrosoft Teams

Industry Keywords

Life SciencesHealthcare Service ProviderClient Brand StrategyMed Legal Review (MLR)Affordability Products

Tech Stack

Tools & technologies

iOS

About the role

Key responsibilities & impact

Manage key aspects of client relationships to implement messaging solutions and grow business for ConnectiveRx accounts
Serve as a day-to-day client point of contact for requests requiring understanding of internal end-to-end processes and solutions
Develop client-facing communications, marketing and sales representations, and account status updates
Complete Requests for Proposals and Statements of Work with guidance from Business Development
Gather information from internal resources and ensure completion and review by appropriate approvers and decision-makers
Provide input into the annual renewal process
Coordinate program setup with internal teams and clients
Monitor and report on program performance
Develop and share account activity/status updates, reporting, and invoicing
Develop and run enterprise-level financial and performance reports; analyze results and recommend actionable steps
Contribute to account management strategy and recommend sales planning, revenue growth, process improvements, and service improvements
Participate in client presentations
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s Degree or equivalent experience
3-5 years in account management with client relationship management responsibility or related sales experience in life sciences or related healthcare service provider industry
Strong knowledge of and ability to complete Request for Proposals (RFP)
Strong knowledge of contracting processes and ability to route Statement of Work (SOW), Purchase Orders (POs), Insertion Orders (IOs), etc.
Broad knowledge of target marketing, preferably in the healthcare related fields of affordability products, services and client brand strategy
Working knowledge of Med Legal Review (MLR) process
Excellent verbal and written communication skills
Intermediate to expert level of proficiency in Microsoft Office applications, specifically Excel, PowerPoint, Outlook, and Teams
Excellent organizational and time management skills
Proactive, results-driven, and self-motivated
Able to effectively prioritize deliverables across time zones and multiple geographies and manage time, ensuring the critical items are resolved